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You will get an efficient email support to boost satisfaction and retain your customers

Hery Fanambinana Nomena A.Status: Offline
Hery Fanambinana Nomena A.
5.0
Preview image

Let a pro handle the details

Buy Other Ecommerce Management services from Hery Fanambinana Nomena, priced and ready to go.
Hery Fanambinana Nomena A.Status: Offline
Hery Fanambinana Nomena A.
5.0
Preview image

Let a pro handle the details

Buy Other Ecommerce Management services from Hery Fanambinana Nomena, priced and ready to go.

Project details

Whether you need a dedicated professional to handle general inquiries, manage order tracking, or resolve customer complaints, I provide a dependable, premium support experience that aligns perfectly with your terms.
 • I prioritize keeping your inbox clear, minimizing customer wait times, and preventing backlog accumulation
 • I don't just answer emails—I study your existing FAQs, guidelines, and templates to match your company’s unique tone and style flawlessly
 • Clean, organized sorting ensures that technical or high-priority tickets reach your internal team instantly, while routine issues are solved on the spot
Industry
Business, Consumer Goods, Ecommerce, Hospitality & Tourism, Insurance, Logistics & Supply Chain Management, Media & Entertainment, Transportation & Automotive
Platform
PrestaShop, Shopify, WooCommerce
Language
English
What's included
Service Tiers Starter
$50
Standard
$140
Advanced
$260
Delivery Time 2 days 5 days 7 days
Number of Hours of Work
51530
5.0
2 reviews
100% Complete
(2)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
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Fanambinana Nomena Andriatsitohaina
Hery Fanambinana Nomena A.Status: Offline

About Hery Fanambinana Nomena

Hery Fanambinana Nomena A.Status: Offline
Customer Support
5.0  (2 reviews)
Antananarivo, Madagascar - 8:06 am local time
I come with a substantial amount of expertise in my professional career. My main strengths revolve around Customer Service, Chat Support, Marketing, and E-commerce. I've refined my skills by taking on various roles, such as Sales Representative, Virtual Assistant, and Moderator. Recently, I've effectively handled responsibilities as a Logistics Coordinator at a well-known freight company. I'm excited about the prospect of discovering fresh opportunities and am keen to discuss potential partnerships.

Steps for completing your project

After purchasing the project, send requirements so Hery Fanambinana Nomena can start the project.

Delivery time starts when Hery Fanambinana Nomena receives requirements from you.

Hery Fanambinana Nomena works on your project following the steps below.

Revisions may occur after the delivery date.

Onboarding & Workspace Setup

I will review your requirements, secure workspace access, and study your business FAQs, templates, and brand voice guidelines. If necessary, we will align on specific escalation protocols for complex inquiries to ensure a seamless transition

Active Inbox Management & Support Delivery

I will actively manage your customer support email queue according to the agreed-upon hours. This includes organizing incoming tickets, resolving customer inquiries, updating tracking details, and escalating technical issues to your team instantly

Review the work, release payment, and leave feedback to Hery Fanambinana Nomena.