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You will get an efficient VA handling admin tasks and customer communication
Project details
I offer reliable, beginner-friendly admin and customer support based on real office experience. What sets me apart is my strong attention to detail, clear communication, and commitment to getting tasks done right and on time. I may be new to virtual work, but I bring proven skills from the office to help keep your business organized and your customers satisfied.
What's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
4 reviews
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I had to promptly stop the contract the next day after listening to the embarrassing recordings of her calls with my clients. Although she logged 2.5 hours and I paid in full, the actual recorded conversations amounted to only 15 minutes—and even those were undermined by her repeatedly saying “hello…hello?” and feigning a bad connection to increase her tracked time. This unprofessional behavior not only wasted my time but also damaged my client relationships and reflected poorly on my business. To make things worse, she then left feedback claiming she had not been paid, despite having received the full agreed-upon amount. The combination of substandard performance, dishonest time reporting, and misleading feedback on my profile forced me to leave this review. I definately can not recommend her service to anyone.
About Gladess
Reliable Executive Assistant | Admin, Inbox & Calendar Management
100%
Job Success
Dubai, United Arab Emirates - 4:38 pm local time
Now, I’m bringing that same energy and expertise to the remote workspace — supporting business owners, executives, and entrepreneurs who need someone they can trust to get it done with accuracy, urgency, and minimal hand-holding.
🧠 My Expertise Includes:
📩 Inbox, Calendar & Meeting Management
📞 Customer Support – Phone, Chat, Social Media
🗂️ Data Entry, Document Preparation & Reports
📌 CRM Management – Zoho, Basic GoHighLevel
🧾 Vendor Research & Procurement Coordination
🎨 Basic Graphic Design using Canva – Presentations, Social Media Posts, Templates
⚙️ Workflow & Task Organization
✅ Problem Solving, Communication & Multitasking
💬 Why Work With Me?
✔️ 12 years in fast-paced executive support roles
✔️ Calm, reliable, and easy to work with
✔️ Known for taking initiative and delivering without the need to micromanage
✔️ Strong background in admin, procurement, and customer service
✔️ Now offering the same high-quality support remotely
🚀 Quick Note: My first Upwork contract wasn’t the right fit — but with over a decade of successful support under my belt, I’m focused on building long-term partnerships based on trust, communication, and consistent results.
Let’s connect — and take those admin headaches off your plate, so you can focus on growing your business. 🙌
Steps for completing your project
After purchasing the project, send requirements so Gladess can start the project.
Delivery time starts when Gladess receives requirements from you.
Gladess works on your project following the steps below.
Revisions may occur after the delivery date.
Review Your Requirements
ll go over the task details and tools you provide to fully understand your needs.
Set Up & Organize
I’ll log in to your systems (if needed), set up folders, or draft templates for smooth workflow.