You will get an elevated Client Satisfaction with Expert Customer Support
Project details
What I Offer:
Client-Focused Approach: Drawing from roles as a Client Care Associate at Visa Philippines and Subject Matter Expert at TaskUs Inc., I'm adept at providing personalized, prompt, and effective support that exceeds expectations.
Clear Communication: My excellent written and verbal communication skills ensure clear and empathetic interactions that leave clients satisfied.
Problem-Solving Skills: I excel in identifying challenges, analyzing root causes, and implementing creative solutions to ensure client happiness and retention.
Why Choose Me:
Social Media Engagement: Engaging with clients on social media? I'm skilled in responding to messages, comments, and queries across platforms like Facebook, Instagram, LinkedIn, and Twitter.
Appointment Setting: Need assistance with scheduling? My attention to detail and organized approach make me a reliable choice for managing appointments.
Positive Client Relationships: I'm dedicated to fostering positive client interactions and ensuring their needs are met with the utmost care.
Client-Focused Approach: Drawing from roles as a Client Care Associate at Visa Philippines and Subject Matter Expert at TaskUs Inc., I'm adept at providing personalized, prompt, and effective support that exceeds expectations.
Clear Communication: My excellent written and verbal communication skills ensure clear and empathetic interactions that leave clients satisfied.
Problem-Solving Skills: I excel in identifying challenges, analyzing root causes, and implementing creative solutions to ensure client happiness and retention.
Why Choose Me:
Social Media Engagement: Engaging with clients on social media? I'm skilled in responding to messages, comments, and queries across platforms like Facebook, Instagram, LinkedIn, and Twitter.
Appointment Setting: Need assistance with scheduling? My attention to detail and organized approach make me a reliable choice for managing appointments.
Positive Client Relationships: I'm dedicated to fostering positive client interactions and ensuring their needs are met with the utmost care.
Purpose
PersonalIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Nonprofit, Real Estate, Religion & Spirituality, Sports & Fitness, Telecommunications, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$30
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 4 | 8 | 18 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Email Support
+$10Frequently asked questions
4 reviews
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DE
Denise E.
Feb 19, 2026
Social Media Strategist & Content Manager
JM
Jason M.
Sep 21, 2025
Expert Assessment of Social Media Management Platform
Fast delivery. Awesome attention to detail! Will hire again for sure!
TK
Tita K.
Jan 25, 2024
Ride hailing growth strategy
EB
Elizabeth B.
Sep 17, 2023
Customer Support Specialist
About Rona
Operations Specialist | Client and Customer Success Manager
100%
Job Success
Pasay, Philippines - 8:03 pm local time
My background includes project coordination, executive assistance, customer support, digital operations, and client communication. I’ve supported marketing agencies, founders, and service-based businesses with organizing tasks, managing follow-ups, coordinating team members, tracking priorities, updating workflows, and improving day-to-day operations.
I’m best suited for businesses that need someone dependable, proactive, and detail-oriented. Someone who can step in, bring structure to scattered tasks, and help leaders stay focused on growth.
I can support you with:
• Project coordination and task management
• Customer support and client communication
• Inbox, admin, and follow-up management
• CRM updates and documentation
• SOPs, trackers, and workflow organization
• Marketing operations and campaign support
• Lead generation through LinkedIn and email outreach
• Process improvement and team coordination
I’m comfortable working with tools like Asana, ClickUp, CRMs, Google Workspace, LinkedIn, email platforms, and project trackers.
If your team needs reliable support with operations, client communication, or project coordination, I’d be glad to connect.
Steps for completing your project
After purchasing the project, send requirements so Rona can start the project.
Delivery time starts when Rona receives requirements from you.
Rona works on your project following the steps below.
Revisions may occur after the delivery date.
Consultation Call
We schedule an initial consultation to discuss specifics.
Project Overview
I provide a detailed project plan and timeline for approval.