You will get an elevated Client Satisfaction with Expert Customer Support
Project details
What I Offer:
Client-Focused Approach: Drawing from roles as a Client Care Associate at Visa Philippines and Subject Matter Expert at TaskUs Inc., I'm adept at providing personalized, prompt, and effective support that exceeds expectations.
Clear Communication: My excellent written and verbal communication skills ensure clear and empathetic interactions that leave clients satisfied.
Problem-Solving Skills: I excel in identifying challenges, analyzing root causes, and implementing creative solutions to ensure client happiness and retention.
Why Choose Me:
Social Media Engagement: Engaging with clients on social media? I'm skilled in responding to messages, comments, and queries across platforms like Facebook, Instagram, LinkedIn, and Twitter.
Appointment Setting: Need assistance with scheduling? My attention to detail and organized approach make me a reliable choice for managing appointments.
Positive Client Relationships: I'm dedicated to fostering positive client interactions and ensuring their needs are met with the utmost care.
Client-Focused Approach: Drawing from roles as a Client Care Associate at Visa Philippines and Subject Matter Expert at TaskUs Inc., I'm adept at providing personalized, prompt, and effective support that exceeds expectations.
Clear Communication: My excellent written and verbal communication skills ensure clear and empathetic interactions that leave clients satisfied.
Problem-Solving Skills: I excel in identifying challenges, analyzing root causes, and implementing creative solutions to ensure client happiness and retention.
Why Choose Me:
Social Media Engagement: Engaging with clients on social media? I'm skilled in responding to messages, comments, and queries across platforms like Facebook, Instagram, LinkedIn, and Twitter.
Appointment Setting: Need assistance with scheduling? My attention to detail and organized approach make me a reliable choice for managing appointments.
Positive Client Relationships: I'm dedicated to fostering positive client interactions and ensuring their needs are met with the utmost care.
Purpose
PersonalIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Nonprofit, Real Estate, Religion & Spirituality, Sports & Fitness, Telecommunications, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$30
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 4 | 8 | 18 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Email Support
+$10Frequently asked questions
4 reviews
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DE
Denise E.
Feb 19, 2026
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JM
Jason M.
Sep 21, 2025
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Fast delivery. Awesome attention to detail! Will hire again for sure!
TK
Tita K.
Jan 25, 2024
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EB
Elizabeth B.
Sep 17, 2023
Customer Support Specialist
About Rona
Customer Support Specialist | Email & Chat Support | CRM Tools
100%
Job Success
Pasay, Philippines - 12:03 am local time
Your customers feel heard, and your inbox stays organized.
I have several years of experience in customer support, handling email, chat, and ticket-based requests.
I can support you with:
Responding to customer inquiries professionally
Handling complaints and follow-ups
Updating customer records in CRM tools
Escalating issues when needed
Keeping notes and documentation clear
I’ve worked in fast-paced support roles, including financial and tech accounts, where accuracy and empathy are very important.
If you need dependable support you don’t have to micromanage, let’s connect.
Steps for completing your project
After purchasing the project, send requirements so Rona can start the project.
Delivery time starts when Rona receives requirements from you.
Rona works on your project following the steps below.
Revisions may occur after the delivery date.
Consultation Call
We schedule an initial consultation to discuss specifics.
Project Overview
I provide a detailed project plan and timeline for approval.