You will get an Email Campaign Sequence template tailored to your business
Rising Talent
Rising Talent
Project details
Turn your subscribers into loyal, paying customers with done-for-you email campaign sequences that engage, delight, and drive repeat sales.
Whether you’re nurturing new leads, re-engaging old customers, or boosting renewals, I’ll craft high-converting, brand-aligned emails that feel personal and perform like clockwork.
You can choose from:
• 30-Day Campaign: Perfect for onboarding, product launches, or short-term engagement.
• 60-Day Campaign: Ideal for nurturing, upsells, and relationship building.
• 90-Day Campaign: Designed for retention, renewals, and long-term customer delight.
Each sequence is tailored to your brand voice, customer journey, and marketing goals, helping you send the right message, to the right person, at the right time.
What You’ll Get:
• Fully written email sequence (30, 60, or 90 days)
• Strategy outline for each phase (Engagement, Delight, Cross-sell, Upsell, or Renewal)
• Custom CTAs aligned with your goals
• Editable Google Doc or platform-ready copy (Mailchimp, HubSpot, Klaviyo, etc.)
• 1 free round of revisions for tone or clarity
I design customer journeys that keep your audience connected, delighted, and ready to buy again.
Whether you’re nurturing new leads, re-engaging old customers, or boosting renewals, I’ll craft high-converting, brand-aligned emails that feel personal and perform like clockwork.
You can choose from:
• 30-Day Campaign: Perfect for onboarding, product launches, or short-term engagement.
• 60-Day Campaign: Ideal for nurturing, upsells, and relationship building.
• 90-Day Campaign: Designed for retention, renewals, and long-term customer delight.
Each sequence is tailored to your brand voice, customer journey, and marketing goals, helping you send the right message, to the right person, at the right time.
What You’ll Get:
• Fully written email sequence (30, 60, or 90 days)
• Strategy outline for each phase (Engagement, Delight, Cross-sell, Upsell, or Renewal)
• Custom CTAs aligned with your goals
• Editable Google Doc or platform-ready copy (Mailchimp, HubSpot, Klaviyo, etc.)
• 1 free round of revisions for tone or clarity
I design customer journeys that keep your audience connected, delighted, and ready to buy again.
Target Country
Worldwide, United States, CanadaWhat's included
| Service Tiers |
Starter
$45
|
Standard
$85
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 6 days |
Number of Projects | 1 | 1 | 1 |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | - | - | |
Establish Schedule & Milestones | - | ||
Risk Management | - | - | |
Resource Management | - | - | - |
Budget Management | - | - | - |
Project Reports | - | - | - |
Project Diagrams Provided | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5 - $10About Emmanuella
SaaS & Tech Customer Service & Retention Specialist
Abuja, Nigeria - 12:47 am local time
I help SaaS, tech, and startup teams reduce churn by 80%, hit 97% CSAT, and turn customer conversations into loyalty.
With 3+ years of experience, I’ve worked with global tech teams to deliver proactive, empathetic, and consistent customer experiences that drive satisfaction, retention, and growth.
Every brand wants loyal customers who stand as advocates, trust its promise, and become long-term partners through referrals.
My goal is simple, to help you retain customers through proactive, empathetic, and consistent service that turns happy users into loyal advocates.
Here’s what I can contribute to your business:
1. Customer Service & Multi-Channel Support
Delivering warm, timely support via email, chat, and phone using tools like HubSpot, Zendesk, Freshdesk, and Intercom.
2. Customer Experience Optimization
Auditing touchpoints, spotting friction, and designing seamless customer journeys that boost satisfaction and loyalty.
3. Customer Communication & Feedback Loops
Building structured follow-ups, empathy-based templates, and response macros to keep your brand voice consistent and human.
4. Customer Retention & Loyalty Systems
Creating automated engagement workflows and reactivation sequences that extend customer lifetime value.
5. Process & Workflow Design
Developing SOPs, onboarding systems, and playbooks that improve team performance and consistency.
6. Performance & Insight Reporting
Tracking CSAT, response time, churn risk, and ticket trends to uncover actionable insights that strengthen your customer experience.
Key Results I’ve Achieved for a Tech brand like BYTEWORKS SOLUTION TECHNOLOGY and a SaaS brands like TOGGLLE
- Reduced repeat inquiries by 60% through ticket analysis & workflow optimization.
- Increased survey response rate by 87% and reduced churn risk by 80%.
- Achieved a consistent 97% CSAT rate.
- Cut onboarding time from 3 months → 1 month with structured documentation and onboarding guide creation.
Tools I Use Daily
HubSpot • Freshdesk • Notion • Asana • Trello • Monday.com • ClickUp • Slack • Microsoft 365 • Google Workspace • Zoom • Canva • Zapier
(And I’m quick to learn any new tool that best serves your workflow.)
Together, we’ll design a customer support experience that builds connection, confidence, and loyalty, while helping your business scale smoothly.
If you want to reduce your support costs by 30% while improving satisfaction, let’s hop on a quick 15-min call to discuss how we can build scaling support systems tailored to your business.
P.S. I WORK FULL TIME, so you can count on my undivided attention when we work together.
Steps for completing your project
After purchasing the project, send requirements so Emmanuella can start the project.
Delivery time starts when Emmanuella receives requirements from you.
Emmanuella works on your project following the steps below.
Revisions may occur after the delivery date.
Clarity call