You will get quality customer support to represent your business well
Project details
I’ve been doing email and chat support for over 6 years, and I know how important it is to make every customer feel heard, helped, and happy.
I can take care of your inbox, live chat, or social media messages, so you don’t have to worry about missed inquiries or frustrated customers. Whether you run a store or offer a service, I’ll treat your customers like my own and make sure they get quick, clear, and thoughtful responses.
Here’s what you can count on from me:
✅ Quick and reliable replies
✅ Friendly, professional communication
✅ Attention to detail
✅ A real focus on customer satisfaction
I'm happy to team up and help take your customer support to the next level!
I can take care of your inbox, live chat, or social media messages, so you don’t have to worry about missed inquiries or frustrated customers. Whether you run a store or offer a service, I’ll treat your customers like my own and make sure they get quick, clear, and thoughtful responses.
Here’s what you can count on from me:
✅ Quick and reliable replies
✅ Friendly, professional communication
✅ Attention to detail
✅ A real focus on customer satisfaction
I'm happy to team up and help take your customer support to the next level!
Industry
Architecture & Interior Design, Ecommerce, Gaming, SoftwareLanguage
EnglishWhat's included $400
These options are included with the project scope.
$400
- Delivery Time 30 days
- Number of Hours of Work 40
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Frequently asked questions
1 review
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SE
Saint E.
Mar 25, 2026
Long term full time Zendesk Agent required
Andrea told us she could commit but then cancelled after the first week of training, which was supposed to be 4 weeks. Really really dissapointing. I would NOT hire Andrea again.
About Andrea May
Customer Support & Email Expert | Zendesk/HelpShift | GSuite
86%
Job Success
Malabon, Philippines - 10:09 pm local time
Customer Support (Games and E-commerce)
- I offer support thru email, chat, and social media messages
- I've used Zendesk for over 6 years, providing support for a communication software
- I've used Help Scout for over a year, providing support for an e-commerce store
Data Entry and Admin Support
- I'm proficient in Google Suite and Microsoft 365 Suite and used it for over 4 years for administrative and operations work
Prospect Research and Contact List Building
- I've used Apollo and Clutch for 6 months to research and build contact list of prospects
Graphic Design
- I am proficient in Canva and Adobe Photoshop and used it to optimize product photos, create flashcards and presentations, as well as logos and avatars
Looking forward to workwith you!
Steps for completing your project
After purchasing the project, send requirements so Andrea May can start the project.
Delivery time starts when Andrea May receives requirements from you.
Andrea May works on your project following the steps below.
Revisions may occur after the delivery date.
Get familiar with your brand voice
I’ll review your store’s branding and tone guidelines. If you don’t have anything documented yet, I’ll simply ask if you prefer a casual, semi-formal, or formal tone so we stay aligned from the start.
Learn about your products and services
I’ll study everything I need to know about your business and offerings so I can confidently answer customer questions. If you already have an FAQ or help doc, that will be super helpful but f not, I’d be happy to help you create one as we go.