You will get an excellent Guest Experience Support


Project details
I have 3+ years of experience helping short-term rental hosts and property managers run their properties smoothly with reliable, hands-on support. This project includes up to 8 hours/day, 5 days/week, for 30 days, handling all the day-to-day tasks so you can focus on growth.
Services include: guest communications, booking & calendar management, cleaning schedule coordination, vendor follow-ups, lease/document management, and daily operational updates.
This fixed-price project is ideal for property owners who want stress-free, organized operations. Extra tasks or hours beyond the package can be arranged via a custom offer.
Services include: guest communications, booking & calendar management, cleaning schedule coordination, vendor follow-ups, lease/document management, and daily operational updates.
This fixed-price project is ideal for property owners who want stress-free, organized operations. Extra tasks or hours beyond the package can be arranged via a custom offer.
Project Type
Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$850
|
Standard
$950
|
Advanced
$1,100
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
About Aervy Becknel
Efficient Property Manager Assistant *wink*
Manila, Philippines - 5:40 am local time
If your inbox is overflowing, maintenance issues are piling up, guests need responses, and listings need updating — that’s where I step in.
I help property owners and business operators turn daily operations into smooth, organized systems that protect revenue and improve client experience.
Here’s how I can support you:
⚡ Property Management Support (STR & LTR)
⚡ Guest & Tenant Communication (Email, Chat, Voice)
⚡ Maintenance Coordination & Vendor Follow-ups
⚡ Calendar & Booking Management
⚡ Lease & Documentation Management
⚡ Listing Optimization & Updates
⚡ Customer Support (Zendesk, Freshdesk, Live Chat)
⚡ Email & Inbox Management
⚡ QuickBooks (Invoices, Customer Setup, Tracking)
⚡ Google Workspace & Office Tools
⚡ Canva Graphics & Content Support
Think of me as the calm behind your chaos.
Ready when you are.
Steps for completing your project
After purchasing the project, send requirements so Aervy Becknel can start the project.
Delivery time starts when Aervy Becknel receives requirements from you.
Aervy Becknel works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding and Property Review
Understand your property setup, calendars, bookings, and team Review existing processes, templates, and tools (Airbnb, Booking.com, etc.)

