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You will get an exceptional Customer Experience Services
Top Rated
Project details
๐Success is not delivering a feature, it is learning how to solve the customerโs problem.
If you need top-tier assistance for Customer Service or Support, I've got your covered.
Here are the Customer Experience Services that I provide:
โ Customer Services Agent (Inbound & Outbound Both)
โ Upsell/Cross Sell
โ CRM Management
โ Omni Channel Support
โ Lead Generation
โ Marketing Calls
โ Surveys
โ Data Analytics
โ Data Security
โ Email Support
โ Live Chat Support
โ Ticket Resolution
โ Dispute Resolution
โ Quality Assurance
๐ ๐๐ผ๐๐น๐ฑ ๐ฏ๐ฒ ๐ต๐ฎ๐ฝ๐ฝ๐ ๐๐ผ ๐๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ ๐ฎ ๐๐ถ๐บ๐ฒ ๐๐ผ ๐ฐ๐ต๐ฎ๐ ๐๐ถ๐๐ต ๐๐ผ๐ ๐ฎ๐ป๐ฑ ๐ฑ๐ถ๐๐ฐ๐๐๐ ๐ต๐ผ๐ ๐ ๐ฐ๐ฎ๐ป ๐ต๐ฒ๐น๐ฝ ๐๐ผ๐๐ฟ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐.
๐๐๐ฌ๐ช๐ข๐ฅ๐๐ฆ:
Customer Service | Biggest Call Centers in the industry | Sales | Appointment Setting | Customer Service | Customer Sales | Lead Generation | Technical Support and Tier 2 Support | Increasing customer engagement | Phone Support | Customer Support | BPO Call Center | B2B, B2C, Sales Campaign | Tech Support | Roofing | Cleaning | Solar | Mortgage | Article Writing & Ghost Blogging | Call Center Services | Phone & Email Customer Support | VA | BPO | AR
If you need top-tier assistance for Customer Service or Support, I've got your covered.
Here are the Customer Experience Services that I provide:
โ Customer Services Agent (Inbound & Outbound Both)
โ Upsell/Cross Sell
โ CRM Management
โ Omni Channel Support
โ Lead Generation
โ Marketing Calls
โ Surveys
โ Data Analytics
โ Data Security
โ Email Support
โ Live Chat Support
โ Ticket Resolution
โ Dispute Resolution
โ Quality Assurance
๐ ๐๐ผ๐๐น๐ฑ ๐ฏ๐ฒ ๐ต๐ฎ๐ฝ๐ฝ๐ ๐๐ผ ๐๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ ๐ฎ ๐๐ถ๐บ๐ฒ ๐๐ผ ๐ฐ๐ต๐ฎ๐ ๐๐ถ๐๐ต ๐๐ผ๐ ๐ฎ๐ป๐ฑ ๐ฑ๐ถ๐๐ฐ๐๐๐ ๐ต๐ผ๐ ๐ ๐ฐ๐ฎ๐ป ๐ต๐ฒ๐น๐ฝ ๐๐ผ๐๐ฟ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐.
๐๐๐ฌ๐ช๐ข๐ฅ๐๐ฆ:
Customer Service | Biggest Call Centers in the industry | Sales | Appointment Setting | Customer Service | Customer Sales | Lead Generation | Technical Support and Tier 2 Support | Increasing customer engagement | Phone Support | Customer Support | BPO Call Center | B2B, B2C, Sales Campaign | Tech Support | Roofing | Cleaning | Solar | Mortgage | Article Writing & Ghost Blogging | Call Center Services | Phone & Email Customer Support | VA | BPO | AR
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$200
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 30 days |
Number of Hours of Work | 5 | 25 | 180 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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CM
Chris M.
Feb 14, 2026
Expert Call Analysts
Haroon, was always available. Very responsive. Expert. Determined to push projects forward successfully. Committed. Integrity. Farooq was my point person for creating invaluable reports for my clients. Farooq worked VERY hard, and is clearly an expert in his field. Farooq takes pride in his work and created an impressive report and presentation for my clients.
SM
Shahzad M.
Feb 13, 2026
Proposal for Non-Profit Outreach Campaign
NK
Navneet K.
Nov 20, 2025
Recruiter
OV
Otto V.
Sep 3, 2025
Virtual Assistant Needed for Manual Tasks
AS
Annesha S.
Jun 10, 2024
Looking for a Financial Planner!
I am extremely satisfied with the work Haroon has done for me on my financial planning and forecasting project. He demonstrated a deep understanding of the task requirements and delivered high-quality work that met my expectations.
Haroon's communication skills are excellent, and he kept me updated throughout the project, ensuring that I was informed of his progress and any changes. I would highly recommend Haroon to anyone looking for a reliable and skilled freelancer in financial planning and forecasting.
Haroon's communication skills are excellent, and he kept me updated throughout the project, ensuring that I was informed of his progress and any changes. I would highly recommend Haroon to anyone looking for a reliable and skilled freelancer in financial planning and forecasting.
About Haroon
Business Growth & Inside Sales | CX | HR | Financial Consulting
100%
Job Success
Mississauga, Canadaย - 3:29 am local time
I am Haroon, President of NCR, a Canada-headquartered global operations firm with an infrastructure of 1,800+ professionals.I have delivered operations for global clients across various industries. Prior to engineering NCR's global footprint, I served as Chief Operating Officer (COO) for Standard Chartered Bank across the Middle East and Africa, orchestrating massive operational scale across highly demanding, hyper-regulated financial environments.
๐ช๐ต๐ ๐๐ต๐ผ๐ผ๐๐ฒ ๐๐ฎ๐ฟ๐ผ๐ผ๐ป?
- Market Expansion & Revenue Growth: Deployed strategic frameworks across 7 countries, including uncovering new customer segments for UBL Dubai added $25M+ in annual revenue.
- Global Operations Centralization: Eliminated service level breakdowns and customer complaints by centralising operations resulting in savings amounting to $4-$5 million .
- Flexible Team Delivery: Turnkey operational setups that adapt easily to your business needs, from single dedicated specialists to fully managed, multi-channel international teams.
๐ข๐จ๐ฅ ๐ ๐๐ก๐๐๐๐ ๐ข๐ฃ๐๐ฅ๐๐ง๐๐ข๐ก๐ฆ ๐ฃ๐๐๐๐๐ฅ๐ฆ:
1. Inside Sales Support & GTM Engineering
From multi-channel strategy and advanced data engineering (utilizing Clay, Apollo, and Sales Navigator) to dedicated dialer deployment, B2B lead generation, and live appointment setting, I understand your requirements and needs, whether it is helping businesses enter new markets with confidence or supporting existing businesses looking to scale.
2. Omnichannel Customer Experience (CX) & Managed QA Infrastructure:
I engineer the entire customer lifecycle and guarantee quality, designing corporate SOPs, configure ticketing systems (Zendesk, Salesforce), and managing 24/7 omni-channel support via voice, chat, and email. To protect your brand, NCRโs built-in QA layer continuously audits interactions and runs performance scorecards to maximize your CSAT.
3. Talent Acquisition
I manage complete international candidate pipelines for complex, fast-moving organizational structures. From crafting clear technical profiles and sourcing elite international talent to multi-stage psychometric evaluations, NCR accelerates your capacity to scale headcount without sacrificing quality.
4. Financial Consulting
WIth over two decades of experience as a financial consultant.I was able to manage assets and develop a wealth management division for a private bank with full product offering. I am comfortable dealing with complex corporate financial modeling, business financial planning, P&L analysis for better financial insights.
๐ง๐๐ ๐ก๐๐ฅ๐ ๐๐ข๐ฅ๐ฃ๐ข๐ฅ๐๐ง๐ ๐ ๐๐ง๐ฅ๐๐ ๐ฆ๐ง๐๐ก๐๐๐ฅ๐:
- ISO Certified Quality & GDPR Compliant Security Data Infrastructure
- Dual-Language Operating Capability (Native English & French Call Center Functions)
- Complete Management Redundancy (Team Leads, dedicated QA, and Account Managers built into every engagement)
We work best with growth-stage and mid-market companies that need reliable, ongoing outsourced operations, not one-off tasks. Minimum engagements start at $1,000, with most clients on monthly retainers.
If you're ready to stop patching problems and start running a proper operation, send me a message and let's schedule a call.
Steps for completing your project
After purchasing the project, send requirements so Haroon can start the project.
Delivery time starts when Haroon receives requirements from you.
Haroon works on your project following the steps below.
Revisions may occur after the delivery date.
Discussion & then Working
First, I will discuss the list of requirements with you so that we can be on the same page. Then I will start working on the project accordingly and will do my best to deliver the project successfully.