You will get an experience resource for cold calling, sales, VA & Customer Support
Project details
You will get an experience resource for cold calling, appointment setting, sales and customer support (Voice, Social media, Email, Chat), With an overall experience of 8 years specifically in this field for different industries including companies like Daraz, Alibaba, Vodafone Australia, Medical Lien Management and others.
KPI(s) will be fulfilled and complete reporting will be provided.
KPI(s) will be fulfilled and complete reporting will be provided.
Purpose
BusinessIndustry
Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$500
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 8 | 9 | 9 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
About Abbas
SaaS | Customer Success | Operations Management | Customer Experience
Karachi, Pakistan - 9:40 am local time
I specialize in driving revenue growth, optimizing customer experience, and building scalable business processes. With hands-on experience in B2B & B2C sales, SaaS sales, and corporate partnerships, I have successfully led cold outreach, pipeline development, and high-impact sales strategies across diverse markets.
Beyond sales, I have built and managed customer success teams, retention strategies, and operational frameworks to enhance NPS, CSAT, PSAT, and DSAT scores, ensuring seamless end-user experiences. I also bring expertise in compliance execution, data-driven business analysis, and performance measurement to improve customer satisfaction and loyalty.
With a data-driven mindset and a passion for business automation and operational excellence, I thrive on scaling companies, driving customer engagement, and optimizing key business metrics.
Let’s connect to explore synergies in sales, SaaS, customer experience, and digital transformation.
Steps for completing your project
After purchasing the project, send requirements so Abbas can start the project.
Delivery time starts when Abbas receives requirements from you.
Abbas works on your project following the steps below.
Revisions may occur after the delivery date.
Reporting and Feedback sessions
Client to stay updated with the ongoing performance