You will get an experienced and dependable Customer Support Answering Service
Top Rated
Project details
Launching in 2021 InfoData Consultants strive to take the stress out of Customer Service for small to medium size companies through comprehensive Customer Service staffing. We provide quality Customer Service Representatives that have been certified in Customer Service & Customer Support so your company will reap the benefits of professional Customer Service without the hassle of training your own Customer Service Team.
Purpose
BusinessIndustry
Business Services & ConsultingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$18
|
Standard
$54
|
Advanced
$90
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 3 | 5 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
8 reviews
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This project doesn't have any reviews.
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Richard W.
Dec 6, 2024
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Richard S.
Jul 9, 2024
Email Set Up
Did not complete job according to scope of work. Was very rude and threatened to file a restraining order for asking questions about completing the job according to specifications.
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Kwa T.
Oct 27, 2023
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Maria F.
Dec 30, 2022
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DM
Dustin M.
Sep 1, 2022
Help a growing company with support and admin!
Joseph was the perfect hire. He was professional and proactive, even when I was not very communicative. I couldn't have hired better.
About Joseph
Customer Service, Administration, & AI Professional
100%
Job Success
Las Vegas, United States - 10:41 am local time
My name is Joseph, and I’m the owner of Joseph Guy Enterprises.
For over 16 years, I’ve provided consulting and hands-on support across a wide range of technology-driven projects, including web and graphic design, cloud computing, information security, IT support, web hosting, data management and research, and lead generation.
In addition to my technical background, I bring extensive experience in administrative and customer-facing roles, having worked as an Office Administrator, Executive Assistant, Personal and Virtual Assistant, E-commerce Sales Specialist, Customer Service Representative, Customer Support Specialist, Director of Customer Experience, and Order Management Specialist.
This unique blend of technology, administration, and customer service allows me to deliver practical, end-to-end solutions for a wide variety of projects. I’m known for clear communication, reliability, and delivering high-quality work on time and within budget.
If you’re looking for a dependable freelance partner to help move your project forward, I’d be happy to connect.
Top Business Software & Platform Skills:
Microsoft Office (Word, Excel, Access, Publisher, PowerPoint), Google Workspace (Docs, Sheets, Slides, Forms), Canva, Adobe (Photoshop, Lightroom, Express), Front, HelpScout, FreeScout, Zendesk, Freshdesk, LiveChat, NapoleonCat, Asana, Notion, Trello, Retool, Klaviyo, Mailchimp, NetSuite, SOS Inventory, BigCommerce, Braintree, MySQL, Aircall, X-Lite, Nextiva, Zoom, Microsoft Teams, Slack, Skype, and Telegram.
Steps for completing your project
After purchasing the project, send requirements so Joseph can start the project.
Delivery time starts when Joseph receives requirements from you.
Joseph works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Please reach out to us so we can discuss your company's goals and the scope of your Customer Service needs.
Step 2
We will craft a mutually agreeable contract that is tailored to your business needs.