You will get Comprehensive Administrative Support for Medical/Mental Health Providers
Project details
I help medical and mental health practitioners stay focused on patient care by managing the behind-the-scenes tasks that keep operations running smoothly.
With over three years of experience and a strong background in medical administration, one of my core strengths is patient intake management, handling the full onboarding process from initial contact to appointment confirmation. This includes gathering patient demographics, verifying insurance, sending consent forms, and ensuring all paperwork is complete before the first visit.
Here’s what I bring to your practice:
✨ Full-spectrum medical administrative support
✨ Patient intake coordination and onboarding
✨ Medication prior authorization requests
✨ Accurate medical transcription and EMR data entry
✨ Organized records management and appointment scheduling
✨ Clear, professional email communication with providers and insurance firms
✨ Reliable insurance verification through major portals
✨ Friendly and consistent customer support
Whether you need ongoing or project-based help, I’m here to support your team and streamline your workflow.
Let’s work together to create a smoother, more productive day for you and your patients.
With over three years of experience and a strong background in medical administration, one of my core strengths is patient intake management, handling the full onboarding process from initial contact to appointment confirmation. This includes gathering patient demographics, verifying insurance, sending consent forms, and ensuring all paperwork is complete before the first visit.
Here’s what I bring to your practice:
✨ Full-spectrum medical administrative support
✨ Patient intake coordination and onboarding
✨ Medication prior authorization requests
✨ Accurate medical transcription and EMR data entry
✨ Organized records management and appointment scheduling
✨ Clear, professional email communication with providers and insurance firms
✨ Reliable insurance verification through major portals
✨ Friendly and consistent customer support
Whether you need ongoing or project-based help, I’m here to support your team and streamline your workflow.
Let’s work together to create a smoother, more productive day for you and your patients.
Purpose
BusinessIndustry
Medical & Pharmaceutical, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 2 days | 6 days |
Number of Revisions | 2 | 3 | 4 |
Number of Hours of Work | 5 | 10 | 15 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
About Mmeno
Mental Health Intake & Onboarding Specialist | HIPAA Certified
Salford, United Kingdom - 6:31 am local time
With 4+ years of experience in psychiatric telehealth, I provide support for:
🔹 PATIENT INTAKE & ONBOARDING
I provide a concierge experience for new patients. I manage documentation collection, consent forms, and initial scheduling in SimplePractice, AthenaHealth, and PracticeMate.
🔹 INSURANCE VERIFICATION & REVENUE PROTECTION
I prevent denied claims by verifying eligibility and benefits via Headway, Availity, and direct carrier calls. I am an expert at navigating complex mental health coverage and resolving billing friction before the session starts.
🔹 HIPAA-COMPLIANT COMMUNICATION
Professional, empathetic patient engagement via Spruce, RingCentral, and EHR portals. I handle sensitive inquiries with the discretion your practice requires.
🔹 SYSTEMS & TOOLS
EHR/EMR: SimplePractice, AthenaHealth, eClinicalWorks, PracticeMate.
Platforms: Headway, ZocDoc, Availity.
Communication: Spruce Health, RingCentral, Google Workspace.
Why work with me?
I require zero micromanagement and understand the nuances of CPT codes and psychiatric workflows. I don't just enter data, I look for ways to make your practice run smoother.
Ready to streamline your practice? Click the "Message" or "Invite" button, and let’s discuss your current workflow!
Steps for completing your project
After purchasing the project, send requirements so Mmeno can start the project.
Delivery time starts when Mmeno receives requirements from you.
Mmeno works on your project following the steps below.
Revisions may occur after the delivery date.
Get Requirements
Depending on your preference, we can schedule a quick call on Upwork to discuss specific objectives, timelines and deliverables.