You will get an Experienced Tech Support Agent for your Software / Product / Service
Top Rated
Top Rated
Project details
You will get professional helpdesk support for your customers. It will include:
• Step by step guidance to the customer to help solve their problem
• Screenshots and quick illustrations to help the customer understand
• A happy customer after he receives our support help
• Step by step guidance to the customer to help solve their problem
• Screenshots and quick illustrations to help the customer understand
• A happy customer after he receives our support help
Language
EnglishWhat's included
| Service Tiers |
Starter
$39
|
Standard
$119
|
Advanced
$199
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 4 | 12 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
15 reviews
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Richard T.
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Sam M.
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Andrea B.
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About Nibedita
Technical Virtual Assistant | CRM, CMS, E-commerce, SaaS, Helpdesk
100%
Job Success
North 24 Parganas, India - 11:02 pm local time
🤹♀️Hi! I’ve been helping founders, coaches, e-commerce brands, and SaaS businesses run operations smoothly, maintain workflows seamlessly, and deliver excellent customer support.
I specialize in tools across CRM, Project Management, CMS, Email Marketing, E-commerce platforms, and Helpdesk allowing me to act as a reliable, tech-savvy operations partner to your team.
Whether you need someone to:
✅ Manage your Shopify/WooCommerce store (or Amazon Seller Central / BigCommerce)
✅ Set up your email marketing campaigns (Mailchimp, Klaviyo, ConvertKit, Mailerlite, ActiveCampaign, Yesware)
✅ Manage your CRM (HubSpot, Zoho, GoHighLevel, Pipedrive, Infusionsoft)
✅ Provide actionable suggestions to optimize your team workflows
✅ Build and maintain your website or CMS (WordPress, Squarespace, Wix)
✅ Provide solid tech support & systems documentation (Zendesk, Gorgias, Intercom, Freshdesk, Help Scout)
I bring both experience and clear communication to get it done efficiently.
I’m extremely organized, process-driven, and proactive - with a strong foundation in tools like:
☑️ Project management: Asana, Trello, ClickUp, Notion, Monday.com, Jira
☑️ Productivity: Google Workspace, Slack, Calendly, Microsoft 365, Dropbox
☑️ LMS: Kajabi, LearnDash, Teachable
☑️ Analytics: GA4, Mixpanel, Hotjar
☑️ Media Creation & Editing: Canva, Lumen5, Photoshop, GIMP, InShot, VN Editor, PicsArt, PixelLab, PicMonkey
☑️ Social Media & Engagement tools: Hootsuite, Buffer, BuzzSumo, Sprout Social
📩 Send me a message — let’s discuss how I can support your business.💡
📌Traits :
- Diligent, reliable, disciplined, honest, punctual, regular at work
- Remarkably consistent. Deadlines hardly ever missed
- Keen attention to detail
- Strong written communication skills
- Positive & problem-solving attitude
- Proactive and always open to learning new things
Steps for completing your project
After purchasing the project, send requirements so Nibedita can start the project.
Delivery time starts when Nibedita receives requirements from you.
Nibedita works on your project following the steps below.
Revisions may occur after the delivery date.
From your description and details you provide, I clear doubts if any
I ask any required questions that may be necessary to be able to solve customers' issues correctly. This is to protect customers from getting confused or misinformed unintentionally.