You will get an experienced Virtual Assistant & Customer Service Specialist
Rising Talent
Project details
I am Haider, a full-time customer service representative & virtual assistant with 5 years of experience. My expertise lies in providing high-quality email & live chat support, as well as administrative assistance to businesses.
As a customer service professional, I have extensive experience in live chat, email support, Data entry, project management, and social media messaging. I am proficient in order tracking, editing, refunds, and creating discount codes. I implemented record management systems and performed data entry tasks to ensure efficient handling of customer inquiries. I bring technical proficiency and task management skills to any team, enabling effective communication, issue resolution, and customer satisfaction.
By working with me, you can expect a trustworthy partner who will help you build customer trust, ensure consistent growth, and create a long-term plan for your company's success. Consider working with me as an investment for the future of your business.
š Thank you for considering my services, and I look forward to working with you soon.
As a customer service professional, I have extensive experience in live chat, email support, Data entry, project management, and social media messaging. I am proficient in order tracking, editing, refunds, and creating discount codes. I implemented record management systems and performed data entry tasks to ensure efficient handling of customer inquiries. I bring technical proficiency and task management skills to any team, enabling effective communication, issue resolution, and customer satisfaction.
By working with me, you can expect a trustworthy partner who will help you build customer trust, ensure consistent growth, and create a long-term plan for your company's success. Consider working with me as an investment for the future of your business.
š Thank you for considering my services, and I look forward to working with you soon.
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Education, Engineering, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Transportation & Automotive, Travel & Tourism, Video ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$300
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Hours of Work | 48 | 96 | 192 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
38 reviews
(37)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
TA
Tim A.
Jul 31, 2025
Customer Service Specialist
MD
Matteo D.
Jul 8, 2025
Digital Project Management
MD
Matteo D.
May 13, 2024
Midjourney & Photoshop Expert
PS
PAOLO S.
May 6, 2024
VA / CS Representative for E-Commerce
Really good team member, always available. Would be happy to see you again in the future.
TA
Tim A.
Apr 24, 2024
ecommercefiles@gmail.com
About Haider
Ecommerce Customer Service Specialist & Virtual Assistant
100%
Job Success
Wah, PakistanĀ - 7:48 am local time
š Top Rated ā Customer Service | Shopify Chargebacks, Paypal & Klarna Disputes Manager | Virtual Assistant
š¼ 5+ Years of Professional Experience
š Feeling Overwhelmed Running Your Online Business?
Managing an e-commerce store isnāt easy.
š© Endless emails
āļø PayPal & Klarna disputes
š Shopify chargebacks
š Admin overload
š± Social media management
If you're launching new products, scaling operations, or simply trying to breathe without burnout ā Iām here to support you.
š Who Am I?
Iām an experienced E-commerce Customer Service Specialist, Disputes Manager, Customer Service Manager, and Virtual Assistant who helps online businesses run smoothly, protect revenue, and build strong customer relationships.
My focus is simple:
ā Protect your business revenue
ā Improve customer satisfaction
ā Reduce your daily stress
ā Support long-term growth
ā My Core Expertise
š¬ Customer Service & Virtual Assistance
Email & Live Chat Support
PayPal & Klarna Dispute Handling
Shopify Chargebacks Management
Social Media Support (Facebook, Instagram, YouTube, LinkedIn)
Professional Email Template Creation
Vendor Communication
Records & Sheets Organization
Team Coordination & Management
Data Entry & Administrative Support
Web & Market Research
š§° CRM & Communication Tools
HelpScout
Tidio
Zendesk
Proton Mail
Strato Webmail
Gmail
Freshdesk
š E-Commerce Platforms & Tools
Shopify
CJ Dropshipping
AliExpress
Parcel App
Order Tracker
17Track
YunExpress
And more...
š Management & Collaboration Tools
Slack
Basecamp
Trello
Skype
Zoom
Google Meet
Google Forms
šØ Creative Tools
Canva
Midjourney
š Why Clients Choose Me
ā Top Rated on Upwork
ā 5+ Years of Experience
ā Detail-Oriented & Organized
ā Strong Communication Skills
ā Revenue-Focused Dispute Management
ā Reliable Long-Term Partner
I donāt just answer emails ā I protect your brand reputation.
I donāt just manage disputes ā I defend your revenue.
I donāt just assist ā I help businesses scale.
ā° Availability
š Available 24/7
š Flexible with Time Zones
š 100% Quality Commitment
š¤ Letās Build Something Sustainable
Working with me isnāt an expense ā itās an investment in your business stability, customer trust, and long-term success.
If you're ready to scale without stress, Iām ready to support you.
Looking forward to working with you soon! š
Steps for completing your project
After purchasing the project, send requirements so Haider can start the project.
Delivery time starts when Haider receives requirements from you.
Haider works on your project following the steps below.
Revisions may occur after the delivery date.
Step-1
The Client purchases the project and sends requirements.
Step-2
I complete the project following the steps as per requirement.