You will get an Expert Customer Service Representative
Top Rated
Project details
Looking for Professional Shopify Store Manager or Shopify Virtual Assistant for your Store? If yes, then you are on right place.
5 Great Reasons Why We Should Work Together:
1. 8 years experience in dropshipping. Full-time
2. Every Project, I do it with the same quality as my very own
3. Beginner friendly. Get started quickly and avoid the mistakes I have made
4. A genuine person with actual dropshipping experience you can consult with.
5. Website creation is my passion, I want my clients to succeed
What Can I do for you?
Engaging Shopify Store Design
Products Uploads
Product Image Editing
Shopify SEO Strategy & Full Store Management
Great Customer Support
Fulfillment of Orders Via Aliexpress/Oberlo.
Social media management
Data Entry
I can also do Shopify theme customization, designing, featured Product setup, and more!
best price for long term projects
contact me for any questions and for your needs on your store before placing an order. I am here to help you do not hesitate !!
I speak French also
5 Great Reasons Why We Should Work Together:
1. 8 years experience in dropshipping. Full-time
2. Every Project, I do it with the same quality as my very own
3. Beginner friendly. Get started quickly and avoid the mistakes I have made
4. A genuine person with actual dropshipping experience you can consult with.
5. Website creation is my passion, I want my clients to succeed
What Can I do for you?
Engaging Shopify Store Design
Products Uploads
Product Image Editing
Shopify SEO Strategy & Full Store Management
Great Customer Support
Fulfillment of Orders Via Aliexpress/Oberlo.
Social media management
Data Entry
I can also do Shopify theme customization, designing, featured Product setup, and more!
best price for long term projects
contact me for any questions and for your needs on your store before placing an order. I am here to help you do not hesitate !!
I speak French also
Language
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$170
|
Advanced
$390
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 7 days |
Number of Hours of Work | 2 | 14 | 56 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
4 reviews
(3)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
MB
Moufdi B.
Aug 12, 2025
Agent service Client - FR / EN
ML
Mario L.
Jul 3, 2023
Service client
KD
Kim D.
Apr 27, 2022
Respond to email, help with registration via our website / en francais
DA
David A.
May 31, 2021
Email tech support
Emilie is a great freelancer to work with. I had to stop our contract because we were not making enough sales on our end. I will probably hire her again, as soon as our revenue will be higher. Thanks Emilie for your work.
About Emilie
Customer Support Specialist | Virtual Assistant | Graphic & Web Design
100%
Job Success
Acton Vale, Canada - 3:43 pm local time
I help businesses with customer support, order management, product uploads, virtual assistance, Shopify and Etsy store tasks, email/ticket support, and visual content creation. I am detail-oriented, reliable, organized, and comfortable working independently or as part of a team.
Over the years, I have worked with different e-commerce platforms and support tools, including Shopify, Etsy, Wix, WordPress, Freshdesk, Zendesk, Help Scout, Gorgias, Tidio, AliExpress, Oberlo, Microsoft Office, Google Workspace, Canva, Adobe Creative Suite, Kittl, Midjourney, ChatGPT, and other AI/design tools.
My customer support experience includes handling customer inquiries by email, chat, and tickets, processing refunds according to company policies, following up on orders, uploading tracking numbers, modifying orders and delivery addresses, resolving delivery issues, handling complaints, and helping customers in a polite, professional, and friendly way.
I also have experience as a Virtual Assistant for e-commerce businesses, including Shopify and Etsy tasks such as product listing, order processing, customer communication, tracking updates, basic store management, and keeping records organized. I have also used Printify for my own Etsy shop, so I understand the print-on-demand workflow and the importance of accuracy when managing orders.
In addition to my support and VA experience, I have a strong background in graphic and web design. I create websites, logos, banners, social media designs, digital products, and marketing visuals. I am comfortable with Shopify, Wix, WordPress, Canva, Adobe tools, and AI design tools.
I also run my own Etsy shop, where I have achieved over 34,000 sales with my digital designs. This gives me hands-on experience as both a seller and a customer support provider, so I understand how important it is to offer a smooth, professional, and trustworthy customer experience.
I speak French as my native language and English fluently. I also have a diploma in secretarial work, IT support, and social media management.
Why work with me?
I am reliable, honest, detail-oriented, organized, and motivated. I learn quickly, adapt easily to new tools and processes, and I always aim to provide high-quality work. Whether you need help with customer support, Shopify or Etsy assistance, order management, product uploads, or design tasks, I would be happy to support your business.
Thank you for visiting my profile. I look forward to working with you!
Steps for completing your project
After purchasing the project, send requirements so Emilie can start the project.
Delivery time starts when Emilie receives requirements from you.
Emilie works on your project following the steps below.
Revisions may occur after the delivery date.
Gather requirements