You will get an Expert Customer Service Specialist
Project details
Our customer support packages designed to elevate your business to new heights of success.
Starter Support Package: Get ahead with essential email and live chat support paired with top-notch e-commerce solutions, including Zendesk, FreshDesk, Slack, Jira, ClickUp, and Magento for just $699. Experience unparalleled efficiency and customer satisfaction with 8 hours of dedicated support each day, Monday to Friday.
Advance Support Expert Package: Elevate your customer support game with advanced features including call support, complaint handling, BT Cloud, and Zendesk reporting—all for only $1,299. With 8 hours of dedicated support each day, Monday to Friday.
Premium Support Package: Take your support to management level with our comprehensive solution. In addition to all the features of the Advance Support Expert Package, enjoy complete customer reviews management across platforms like TrustPilot, Google, and Review.io. We'll also handle your VIP customer accounts and trade accounts, ensuring maximum satisfaction and retention—all for an unbeatable price of $1,999.
With decades of experience in crafting winning solutions are ready to empower your business.
Kind regards,
Starter Support Package: Get ahead with essential email and live chat support paired with top-notch e-commerce solutions, including Zendesk, FreshDesk, Slack, Jira, ClickUp, and Magento for just $699. Experience unparalleled efficiency and customer satisfaction with 8 hours of dedicated support each day, Monday to Friday.
Advance Support Expert Package: Elevate your customer support game with advanced features including call support, complaint handling, BT Cloud, and Zendesk reporting—all for only $1,299. With 8 hours of dedicated support each day, Monday to Friday.
Premium Support Package: Take your support to management level with our comprehensive solution. In addition to all the features of the Advance Support Expert Package, enjoy complete customer reviews management across platforms like TrustPilot, Google, and Review.io. We'll also handle your VIP customer accounts and trade accounts, ensuring maximum satisfaction and retention—all for an unbeatable price of $1,999.
With decades of experience in crafting winning solutions are ready to empower your business.
Kind regards,
Project Type
Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$40
|
Standard
$250
|
Advanced
$1,500
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 22 days |
Number of Revisions | 0 | 0 | 0 |
2 reviews
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This project doesn't have any reviews.
JM
John M.
May 15, 2024
US Healthcare Virtual Assistant
Imran Durrani is an exceptional Healthcare Virtual Assistant, delivering top-notch call support and administrative tasks professionally and efficiently. Highly recommended, I look forward to working with him again and highly endorse his services!
RW
Rachel W.
Feb 26, 2024
E-commerce Customer Support Specialist (Zendesk & Magento)
Imran is fantastic! He's super flexible, efficient, and always accountable for his work. With great communication skills and a wide range of talents, he gets things done quickly and brilliantly, making him the perfect choice for Zendesk & Magento projects.
About Imran
Business Support Services | E-commerce | RCM | PHD | CS | VA
Stoke-on-Trent, United Kingdom - 8:54 am local time
Business Management Support Services;
1. Revenue Cycle Management
2. E-commerce Support
3. Zendesk Support
4. Virtual Assistance
5. Appointment Scheduling
6. Patient Help Desk
7. Team Building and Management
8. Business Development
Soft Skills;
- EHR Support (AdvancedMD, eCW, Kareo, iCanNote, Valant, CureMD, etc)
- CRM (Zendesk, FreshDesk, Zoho)
- Order Management (Magento Complete Support)
- Call Support (BT Cloud, Skype, GoogleVoice)
- Web Development (WordPress)
- HIPAA Compliance
- Eligibility Verification
- Debt Collection and Patient Collections
- Credentialing Support
- Training and Development (G-Suite)
- Profit Erison Preparation (Magento)
- Trustpilot/Google Reviews Management (Resolving 1 to 3-star reviews)
- Product Reviews and questions management (Review. io)
- Project Management (Slack, ClickUp, Monday.com, Jira)
- PowerBI basic report filtering
- Quarterly Team Performance Reviews
- Managing Daily Tasks and Return to Work
Home Setup;
1. Core i3 10th Generation - HP 15s - 15.6 UHD Display Laptop (Brand New)
2. RAM 16 GB
3. 128 GB SSD Chip + 1TB SSD Storage
4. HD 1080P Logitech Cam
5. Two Extra screens with Laptop make it 3 screens working enviroment
6. Plantronics Poly Headphones
7. Internet Backup upto 5 hours with LAN 30mbps
8. Proper profession office chairs and professional working table with proper lights and quiet enviroment.
Can manage to open an office if required to hire and train more team mates if necessary.
Please feel free to contact us to further discuss the opportunity to grow together. I would love to see my clients growing their business and I could be a successful part of this growth.
Steps for completing your project
After purchasing the project, send requirements so Imran can start the project.
Delivery time starts when Imran receives requirements from you.
Imran works on your project following the steps below.
Revisions may occur after the delivery date.
45 mins - Initial Discussion about the Project
We need few things about your project; 1. Your detailed Discription of Project 2. Your Requirements of Project 3. Start and End Date of your Project 4. Project Coordinators and Assigned Point of Contact 5. Outcome and Target to achieve
30-45mins - Meeting on Agreed Terms and Conditions and Training Time
1. If the client agreed on the first step about the terms and conditions between each other. 2. 48 hours to 7 Days Training Time *Possible (Free of Cost) we have to make sure that the project is well picked and smoothly executed