You will get an Expert Customer Service Representative
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Top Rated
Project details
Looking for a Top-Tier Customer Service Representative?
Are you ready to streamline your Customer Service Support System?
Get in touch with me, and I will provide you with exceptional customer support. I bring 3 years of experience in customer support, having worked with globally known brands such as Walmart US, Papa John's US and Canada, SBS, and eZhire.
Services Offered:
• Customer Service (Email, Inbound Calls, and Live Chat).
• Social Media Engagement.
• Customer Exchange, Refund, and Tech Support Needs.
• Excel Record Keeping of Bookings, Orders, Exchanges, and Refunds.
Why Choose Me?
• Years of Experience.
• Quick Responses.
• Quality Output.
• Fluent in English and Project Understanding.
• Affordable Pricing.
Platforms I Excel In:
• Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
• Chat Support (LiveAgent, Slack, WhatsApp, Gmail, Discord, etc.)
• Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
With extensive experience in customer handling across various fields, I am committed to helping you manage your customers efficiently. 100% satisfaction guaranteed.
Thank you!
Best Regards,
Muhammad Hamid Raza
Are you ready to streamline your Customer Service Support System?
Get in touch with me, and I will provide you with exceptional customer support. I bring 3 years of experience in customer support, having worked with globally known brands such as Walmart US, Papa John's US and Canada, SBS, and eZhire.
Services Offered:
• Customer Service (Email, Inbound Calls, and Live Chat).
• Social Media Engagement.
• Customer Exchange, Refund, and Tech Support Needs.
• Excel Record Keeping of Bookings, Orders, Exchanges, and Refunds.
Why Choose Me?
• Years of Experience.
• Quick Responses.
• Quality Output.
• Fluent in English and Project Understanding.
• Affordable Pricing.
Platforms I Excel In:
• Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
• Chat Support (LiveAgent, Slack, WhatsApp, Gmail, Discord, etc.)
• Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)
With extensive experience in customer handling across various fields, I am committed to helping you manage your customers efficiently. 100% satisfaction guaranteed.
Thank you!
Best Regards,
Muhammad Hamid Raza
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 22 days |
Number of Outbound Calls | 0 | 0 | 0 |
Number of Email Sends | 500 | 1000 | 22000 |
Scriptwriting | - | - | - |
Summary Report | |||
Lead List |
Optional add-ons
You can add these on the next page.
Inbound calls
(+ 5 Days)
+$50
2 reviews
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GW
George W.
May 3, 2026
Customer Success Operations Specialist for B2B SaaS
CS
Cheryl S.
Jan 15, 2026
Experienced customer support agents for mobile app
About Muhammad Hamid
Customer Support & Onboarding Specialist | Zendesk, HubSpot, Freshchat
100%
Job Success
Karachi, Pakistan - 3:26 pm local time
⚠️ Most businesses 𝗹𝗼𝘀𝗲 𝗹𝗼𝘆𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝘀𝗹𝗼𝘄, 𝗿𝗼𝗯𝗼𝘁𝗶𝗰, 𝗼𝗿 𝗰𝗼𝗻𝗳𝘂𝘀𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁. Unanswered 𝘁𝗶𝗰𝗸𝗲𝘁𝘀, 𝗽𝗼𝗼𝗿 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗻𝗼 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽𝘀 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗰𝗵𝘂𝗿𝗻 𝗮𝗻𝗱 𝗻𝗲𝗴𝗮𝘁𝗶𝘃𝗲 reviews.
💡 𝗧𝗵𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻:
I help companies turn their customer support into a growth engine. With a mix of empathy, speed, and clarity, I deliver excellent customer experiences — powered by efficient systems, tools, and human understanding.
🧠 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲
✅ Customer Support (Email, Chat, Phone)
✅ Technical Support & Troubleshooting
✅ Customer Onboarding & Retention
✅ CRM Management (HubSpot, Salesforce, Freshdesk, Zendesk)
✅ UI/UX Collaboration & Product Feedback Loop
✅ Team Communication & Process Optimization
🛠️ 𝗦𝗸𝗶𝗹𝗹𝘀
🎯 Customer Service
🎯 Customer Experience
🎯 Customer Relationship Management (CRM)
🎯 Customer Onboarding
🎯 Technical Support
🎯 Chat & Email Support
🎯 HubSpot | Freshdesk | Zendesk | Notion | Slack | Salesforce
🎯 UX/UI Design Collaboration (Figma, Canva, Photoshop, CapCut, Premier Pro)
⚙️ 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗢𝗳𝗳𝗲𝗿𝗲𝗱
➡️ Full-Time or Part-Time Customer Support
➡️ CRM Setup & Optimization (HubSpot, Zendesk, Freshdesk)
➡️ Live Chat, Email & Ticket Management
➡️ Customer Journey Mapping & Retention Strategy
➡️ UI/UX Feedback & Product Testing Support
➡️ Lead Generation & Client Communication
🏢 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
🔹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 – 𝗲𝗭𝗵𝗶𝗿𝗲 (𝗨𝗔𝗘)
Managed car rental customer queries, ERP tickets, and vendor coordination.
🔹 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 – 𝗦𝘁𝗿𝗮𝘁𝘂𝘀 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 (𝗨𝗦𝗔)
Generated verified leads for the US market with strong CRM processes.
🔹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 – 𝗜𝗕𝗘𝗫 𝗚𝗹𝗼𝗯𝗮𝗹
Handled app and order-related issues for international clients via chat, email, and calls.
🌍 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 & 𝗗𝗼𝗺𝗮𝗶𝗻
🟢 eCommerce
🔵 SaaS
🟢 Transportation
🔵 Food Chains
🟢 BPO
🔵 Retail
🟢 Cleaning Services
💻 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗨𝘀𝗲
🔹 Zendesk
🔹 Freshdesk
🔹 HubSpot
🔹 Zoho
🔹 Salesforce
🔹 Notion
🔹 Monday.com
🔹 Slack
🔹 HeroCare
🔹 Shopify
🔹 Figma
🔹 Canva
🔹 Photoshop
🔹 Premiere Pro
🔹 CapCut
🔹 Google Workspace
🔹 MS Office
🚀 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲?
✔️ 4+ Years in Customer Success & Technical Support
✔️ Native-level English & Communication Clarity
✔️ Reliable, Fast, and Detail-Oriented
✔️ Flexible to Any Time Zone
✔️ Fully Equipped Remote Setup
🔔 Let’s Get Started!
Ready to elevate your customer experience?
📩 Click “Invite to Job” — let’s discuss your goals and I’ll send a free strategy suggestion for your support process.
🔑𝗞𝗲𝘆𝘄𝗼𝗿𝗱𝘀
customer support, technical support, customer success, CRM, Zendesk, Freshdesk, HubSpot, Salesforce, Notion, chat support, email support, phone support, customer onboarding, customer retention, UI design, UX collaboration, Figma, Canva, Adobe Photoshop, Adobe Premiere Pro, CapCut, lead generation, SaaS, eCommerce, BPO, virtual assistant, product feedback, remote support, customer experience, empathy, multitasking, communication, helpdesk, Gorgias, Shopify, workflow management, CRM setup, data entry, support agent
Steps for completing your project
After purchasing the project, send requirements so Muhammad Hamid can start the project.
Delivery time starts when Muhammad Hamid receives requirements from you.
Muhammad Hamid works on your project following the steps below.
Revisions may occur after the delivery date.
Scripts
If there is any Scripts for your business, provide me the script