You will get An Expert In Customer Service
Project details
This is Anwar Hossain here to help you ensure all your customers are 100% happy with you and your business. I’m a customer service expert and I’ve been working in this field for several years till now. Over the last 3 years, I’ve worked with a number of clients who are mostly from the USA and Europe. The service I offered them was basically customer service for their e-commerce stores. I used to be a customer service and store manager for most of my clients’ projects as well. I believe my knowledge and experience gathered in these years will be well utilized to take your business to the next level.
What's included $50
These options are included with the project scope.
$50
- Delivery Time 1 day
- Number of Hours of Work 5
- Social Media Replies
- Email Support
- Live Chat Support
22 reviews
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GS
Gilles S.
Feb 1, 2025
Customer Service Representative
VU
Vanillanumbers U.
Jul 5, 2024
Customer Service Representative needed for Shopify Store
AD
Antonio D.
Dec 22, 2022
Customer Service Rep Needed: Short-Term
**Rockstar customer service agent - responsible, empathetic, proactive, dedicated, punctual, and caring! Highly recommended!**
TOP NOTCH SERVICE🚀
Will use it again for my projects.
TOP NOTCH SERVICE🚀
Will use it again for my projects.
AD
Antonio D.
Mar 1, 2022
Customer Service Script Writing
Professional as always, thanks for the service. Will hire again.
GB
Gregg B.
Aug 12, 2021
PDF to Word Conversion (Typing)
Anwar completed the task within the discussed timeframe. He communicated throughout the task effectively. The completed task was of very high quality. I would recommend Anwar to anyone looking to do a similar task
About Md Anwar
Customer Service Pro | E-commerce VA | 5+ Years Proven Success
100%
Job Success
Sherpur, Bangladesh - 12:08 pm local time
Hi there!
I’m Md Anwar Hossain, a Top Rated & Certified Customer Service Expert on Upwork with 5+ years of proven success in keeping customers satisfied, loyal, and coming back for more. I’ve worked with global e-commerce brands, helping them turn customer interactions into long-term relationships.
I handle everything from front-line support to full department management, including:
• Customer Support Excellence – Zendesk, Freshdesk, Intercom, Gorgias, Help Scout
• Live Chat, Email & Over-the-Phone Support
• Shopify Store Management & Order Fulfillment
• Returns, Refunds, and Exchange Handling
• Recruiting, Training & Leading Customer Service Teams
• Quality Control & Performance Monitoring
I’m empathetic, calm under pressure, and solutions-driven, ensuring no customer walks away unhappy (while upholding your policies). My mission is simple: boost your brand’s reputation, protect your time, and keep your customers smiling.
Let’s elevate your customer service to the next level. I’m available 24/7 to ensure your customers are always taken care of. Feel free to reach out anytime!
Steps for completing your project
After purchasing the project, send requirements so Md Anwar can start the project.
Delivery time starts when Md Anwar receives requirements from you.
Md Anwar works on your project following the steps below.
Revisions may occur after the delivery date.
1. Customer Service Scriptwriting
2. Finding Out Sensitive Cases