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You will get an Interactive Customer Service or MSO365 Training for your staff
Project details
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Project Type
OtherWhat's included
| Service Tiers |
Starter
$300
|
Standard
$600
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 15 days | 15 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
About Belinda
Training Specialist | Change Agent Advisor | L&D Consultant
Falls Church, United States - 3:17 pm local time
Greetings!
Thank you for considering me for your next project. For over a decade, I have had the privilege of helping countless companies optimize their operations and boost profitability through human capital development.
RELEVANT CERTIFICATIONS:
► Certified Organizational Development/Change Management Coach
► Certified Professional Coach
► Certified Trainer/Facilitator
SERVICES OFFERED| CORPORATE TRAINING
► Collaborate with subject matter experts, department managers, and other stakeholders to align training initiatives with organizational goals, focusing on employee engagement.
► Design, develop, and update training programs/materials to meet client objectives.
► Deliver interactive & engaging in-person & virtual training sessions (Zoom, MSTeams, G-Meet)
► Present training content clearly and concisely for easy understanding and adoption.
► Assess training effectiveness through participant feedback, assessments, and performance metrics.
► Training & Support capabilities : EHR (Cerner & Epic) MSO365, Soft Skills, Legal, Retail, Proprietary, & more
►►►►►MOST POPULAR TRAININGS: Customer Service Training & Effective Communication
SERVICES OFFERED| CHANGE MANAGEMENT
► Conduct assessments using OD methodologies to identify areas for improvement in processes, systems, and company culture.
► Collaborate with stakeholders to develop comprehensive change management plans, process workflows, launch strategies, timelines, and resources that support stakeholder engagement.
► Communicate the need for change and its impacts to stakeholders using various training methods.
► Address change resistance through active listening and collaboration with management to find solutions.
► Monitor progress, track KPIs, and evaluate outcomes to ensure objectives are met. Make adjustments as needed and keep stakeholders informed.
► Facilitate conversations to resolve conflicting positions and identify common ground among executives, managers, and staff.
SERVICES OFFERED| LEARNING & DEVELOPMENT CONSULTANT
► Identify employee skill gaps & recommend appropriate training solutions.
► Develop impactful training programs for adult learners utilizing the Addie model.
► Create & implement stakeholder buy-in adoption strategies.
► Craft dynamic learning experiences using appropriate tools (LMS, MSO365, G-Suite, Figma, etc.).
► Collaborate with HR team members to ensure appropriate leverage to execute plans.
► Provide coaching and mentorship to SMEs to enhance performance & achieve learning outcomes.
► Implement & evaluate Key Performance Indicators (KPI) to measure learning progress.
WHAT YOU SHOULD KNOW ABOUT ME:
► Active Listener & Articulate Communicator with
► Excellent Written & Presentation Skills
► Fast Learner with a High Level of Adaptability
► Proven Ability to Train & Lead People in a Non-Threatening Manner
► High Energy Self Starter with Attention to Detail
►Aplomb, Committed, Consistent, Organized, & Ethical
Read reviews here or on LI @ Belinda Mays
Steps for completing your project
After purchasing the project, send requirements so Belinda can start the project.
Delivery time starts when Belinda receives requirements from you.
Belinda works on your project following the steps below.
Revisions may occur after the delivery date.
Client Assessment Call
Discuss training needs, goals, & deliverables. Establish timeline & set date& time for training sessions.
Deliver Training
Conduct training session(s) according to assessment.