You will get an Omni-Channel Customer Support - High Quality Standards - Multilingual
Project details
Coming from a well-known offshoring company that's certified ISO9001, I'm a customer service expert who's obsessed with customer satisfaction and top-notch quality results.
I've received (and provided) extensive training that enables every rep to handle customer inquiries across multiple channels.
If you're trying to transform your CS and CX game, look no more!
I've received (and provided) extensive training that enables every rep to handle customer inquiries across multiple channels.
If you're trying to transform your CS and CX game, look no more!
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingWhat's included
| Service Tiers |
Starter
$70
|
Standard
$120
|
Advanced
$230
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 10 | 10 | 10 |
Scriptwriting | |||
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20
Tier 2 Support
(+ 1 Day)
+$50
Complaint Handling
(+ 1 Day)
+$50Frequently asked questions
About Houssam Eddine
Customer Success Leader | 7+ years working with global companies
Sale, Morocco - 8:19 pm local time
I’m also a customer service expert with 6 years of experience in training and quality. I am known for my high-quality training packs, QA monitoring frameworks, audit and supervision among any call center environment.
No work samples are displayed on my profile because I have not completed any work ok Upwork yet, but I would be happy to show you what I can bring to the table.
Thanks for your time : )
Steps for completing your project
After purchasing the project, send requirements so Houssam Eddine can start the project.
Delivery time starts when Houssam Eddine receives requirements from you.
Houssam Eddine works on your project following the steps below.
Revisions may occur after the delivery date.
Intro to process
An initial interview to discuss the process, the product, and the other project details.
Handle customer inquiries
Respond to customer inquiries promptly and professionally