You will get an organized VA and Customer Service Expert
Project details
Having worked with International BPOs for 9 years, I have developed an excellent command over English Language. I am very proficient with Advance excel (VLookup, HLookup, Pivot Table etc.) and have a typing speed of 50 wpm.
I can help you with a wide range of services including:
• Word processing
• General transcription / audio typing
• Copy typing
• Proof reading
• Letter composition and mail merges
• Formatting documents
• Data collection
• Data inputting
• Spreadsheet set up / input / formatting
• Data and statistics preparation and presentation through Excel
• Preparation of PowerPoint presentations
• Internet research
• Social media management
• Appointment / travel bookings
• Email management
• Diary management
• Drafting documents
• Call screening
• Customer Service
I am proficient with using the following software and tools:
• Woocommerce
• Recruitee
• Hubspot CRM
• Pipedrive CRM
• Zoho CRM
• Linkedin Recruitment Lite
• Google Docs
• Google Sheets
• Google Drive
• Canva
• Trello
• Wordpress Article Posting
• Movavi Video Editor
• Dropbox
• Microsoft Office (Word, Excel, Powerpoint, Outlook etc.)
I can help you with a wide range of services including:
• Word processing
• General transcription / audio typing
• Copy typing
• Proof reading
• Letter composition and mail merges
• Formatting documents
• Data collection
• Data inputting
• Spreadsheet set up / input / formatting
• Data and statistics preparation and presentation through Excel
• Preparation of PowerPoint presentations
• Internet research
• Social media management
• Appointment / travel bookings
• Email management
• Diary management
• Drafting documents
• Call screening
• Customer Service
I am proficient with using the following software and tools:
• Woocommerce
• Recruitee
• Hubspot CRM
• Pipedrive CRM
• Zoho CRM
• Linkedin Recruitment Lite
• Google Docs
• Google Sheets
• Google Drive
• Canva
• Trello
• Wordpress Article Posting
• Movavi Video Editor
• Dropbox
• Microsoft Office (Word, Excel, Powerpoint, Outlook etc.)
Purpose
BusinessIndustry
TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$600
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 10 days | 20 days | 30 days |
Number of Hours of Work | 50 | 100 | 150 |
Graph or Table Creation | |||
Formatting & Clean Up | |||
Professional Journal Citations | |||
Summary |
13 reviews
(10)
(2)
(0)
(0)
(1)
This project doesn't have any reviews.
CM
Chris M.
Mar 6, 2025
Document creation for my biz!
CG
Cary G.
Mar 15, 2021
Customer Success & Operations Specialist
Disappointed as we thought we had agreed a flexile working schedule, which impacts other team members who are doing the same.
AS
Arvind S.
Feb 8, 2021
Need virtual assistant/admin/recruiting coordinator
i will recommend to everyone. Good Job !
BL
Bertrams L.
Jul 28, 2020
VA needed for LinkedIn prospecting
The work was done very well, she's able to quickly learn and understand what is needed. Speed was good too. The problems come in with reliability - if you need anything done in a timely manner, you cannot rely on her.
HR
Heidi R.
Mar 18, 2020
Database build - Victorian primary schools
Easy to work with and nailed the brief. Thanks Kratika
About Kratika
Efficient Virtual Assistant | Admin, Customer Support, CRM, & More
50%
Job Success
Udaipur, India - 4:41 am local time
⏳ Too many emails, reports, and follow-ups?
📅 Struggling to stay on top of customer inquiries?
📑 Need documents, presentations, or schedules organized—fast and flawlessly?
You Focus on Growth, I’ll Handle the Rest.
I’m a Virtual Assistant & Customer Support Specialist with 9+ years of experience helping businesses stay organized, efficient, and stress-free. From managing CRMs, emails, and calendars to customer service, data entry, and social media tasks, I ensure everything runs smoothly—so you can focus on what truly matters.
Why Work With Me?
✔ No Micromanagement Needed – I take full ownership of tasks, keeping you updated without constant check-ins.
✔ Fast & Reliable – Need a document formatted in 24 hours? Consider it done.
✔ Customer Service Pro – 9+ years of international BPO experience (US, UK, Australia) in email, chat, and phone support.
✔ Detail-Oriented & Proactive – I anticipate issues, find solutions, and keep things running seamlessly.
How I Can Help You:
🔹 Administrative & Data Tasks – Data entry, reports, Excel automation (VLOOKUP, Pivot Tables)
🔹 Customer Support – Email, chat, phone support, call screening, CRM updates
🔹 Inbox & Calendar Management – Sorting emails, scheduling meetings, follow-ups
🔹 Document & Presentation Creation – Formatting, proofreading, PowerPoint slides
🔹 Social Media & Online Tasks – Research, LinkedIn outreach, WordPress posting
🔹 Travel & Appointment Scheduling – Bookings, itinerary planning
Tools & Platforms I Use:
💻 CRM & Workflow: HubSpot, Zoho, Pipedrive, Recruitee, Trello
📊 Docs & Data: Microsoft Office, Google Docs/Sheets, Excel (Advanced)
🎨 Content & Media: Canva, Movavi Video Editor, LinkedIn Recruitment Lite, WordPress
Let’s Get Started!
Tell me what you need, and if it aligns with my expertise, I’ll take care of it—efficiently and stress-free. Let’s make your business run smoother, faster, and smarter. 🚀
Steps for completing your project
After purchasing the project, send requirements so Kratika can start the project.
Delivery time starts when Kratika receives requirements from you.
Kratika works on your project following the steps below.
Revisions may occur after the delivery date.
Contact and share deliverables
Please share brief of the job you need completing/the ongoing work you require. This also includes an insight to any existing documents/databases/bespoke company systems you need me to work with.