You will get an outstanding virtual assistant for your business
Project details
You will get an amazing customer support from me as through my knowledge, skills and experience, I developed expertise in performing many virtual assistant tasks that will enable me to perform exceptionally well. I can manage email communication, chat support, Data Entry Scheduling and order tracking. I have full management and organization capability. I am pro at date entry tasks, helping customers with queries through various platforms creating sales leads. I have mastered the strategy of online marketing. Also, currently I provide 40 hours service a week to my client.
Purpose
PersonalIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 30 days | 60 days | 70 days |
Number of Hours of Work | 8 | 8 | 8 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
MH
Mikkel Guldberg H.
Apr 19, 2021
Need Virtual Assistant to Create Shipping / Fulfillment Lists For My Box Subscription Brand
An overall great experience.
About Rafad
Support Specialist | Customer Service Rep | Shopify Virtual Assistant
Faisalabad, Pakistan - 10:32 pm local time
With 6+ years of experience in customer support, sales coordination, and virtual assistance, plus hands-on Shopify store optimization. I help teams stay responsive, organized, and on track. My goal is simple: make your workday easier and your customers feel taken care of.
⏱️ Save 10–15 hours a week on admin and customer support
📩 Faster response times across email, chat, and social channels
📈 Improved customer satisfaction and cleaner workflows
🛒 Better-looking, higher-converting Shopify stores
How I Support Your Business
✅ Handle customer inquiries through email, chat, and phone with calm, clear communication
✅ Manage CRMs, update records, tag leads, and keep pipelines organized
✅ Run your inbox, schedule meetings, coordinate follow-ups, and handle daily admin
✅ Optimize Shopify stores, update product pages, collection pages, templates, and layout for better UX and conversion
✅ Improve product visuals, edit images, resize, enhance using Canva, Photoshop, and AI image tools
✅ Set up or improve bundles, upsells, and sales sections to increase average order value
✅ Make small layout or styling changes with basic HTML/CSS when needed
✅ Suggest design and conversion improvements, clean structure, better banners, error checking
✅ Assist with Shopify product uploads, store updates, blog setup, theme adjustments, and basic troubleshooting
✅ Track orders, assist with refunds/exchanges, and coordinate with suppliers or teams
✅ Manage projects using Trello, Asana, Notion, or whatever your team prefers
✅ Conduct research, organize data, and help with lead generation
✅ Keep everything documented, structured, and easy to access
Tools & Platforms I Work With
Shopify | Gorgias | Zendesk | Freshdesk | HubSpot | Zoho CRM | Pipedrive | Intercom |
Trello | Asana | Notion | Slack | Google Workspace | Microsoft Office | Canva | Photoshop | AI image enhancement tools | VoIP Systems | Shipstation | Magento | RingCentral | GoHighlevel | Bitrix CRM | N8N | Make | Zapier
Skills:
Shopify store optimization, conversion optimization, product page design, bundles & upsells, image editing (Canva/Photoshop/AI), basic HTML/CSS, Customer Support, Virtual Assistance, Customer Service, Email Communication, Zendesk, HubSpot, Social Media Management, Data Entry, CRM Software, E-commerce, Order Processing, Administrative Support, Live Chat Support, Operations Management, Google Workspace, Microsoft Excel, workflow automation, business automation, n8n automation.
Why Clients Enjoy Working With Me
✅ I communicate clearly and keep things uncomplicated
✅ I adapt fast to new tools and processes
✅ I stay dependable, organized, and detail-focused
✅ I make customer conversations smoother and more human
✅ I take ownership of tasks so you don’t have to follow up
✅ I have a good eye for clean design, webshop structure, and what makes customers buy
If you want someone who supports your operations with consistency, personality, and real problem-solving, and can make your Shopify stores look better and sell more. I’m ready to jump in.
Send me a message and let’s get started.
Steps for completing your project
After purchasing the project, send requirements so Rafad can start the project.
Delivery time starts when Rafad receives requirements from you.
Rafad works on your project following the steps below.
Revisions may occur after the delivery date.
Deliver Final Draft
I can be your permanent virtual assistance or a temporary