You will get Full configuration and performance audit for your Asterisk/FreePBX system
Project details
Your Asterisk or FreePBX system runs — but is it configured for the call volume and quality your contact center actually needs? I review your dialplan, SIP trunk setup, codec configuration, and call routing logic, then hand you a clear report on what's slowing calls down or limiting capacity, with fixes explained in plain English.
Based on real multisite contact center deployments handling 250+ agents at 98% call quality — I know what a config looks like when it's built to hold up under real volume, not just pass a test call.
Based on real multisite contact center deployments handling 250+ agents at 98% call quality — I know what a config looks like when it's built to hold up under real volume, not just pass a test call.
Project Type
OtherWhat's included
| Service Tiers |
Starter
$150
|
Standard
$220
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 3 days | 1 day | 7 days |
Number of Revisions | 1 | 2 | Unlimited |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$500 - $800About Theophile
VoIP & Asterisk Engineer | FreePBX, GOautodial, Call Center Infra
Lome, Togo - 8:09 am local time
For the past 3 years I've deployed and managed Asterisk, FreePBX, GOautodial, and Issabel platforms for call centers in banking, insurance, and public-sector projects across West Africa. I handle the full scope: PBX configuration, SIP trunking, IVR and dialplan design, multisite deployment, and GSM gateway integration for redundancy.
Recent results:
- Deployed multisite VoIP/ToIP infrastructure reaching 98% QoS across several hundred users
- Automated a cloud ticketing system that cut incident response time by 30%
- Built an automated call center for appointment booking that cut processing time by 60%
- Secured and monitored infrastructure with Zabbix, Grafana, and Ansible, reducing manual incidents
I also bring enterprise network engineering (Cisco, MikroTik, VLANs, firewalls) and infrastructure automation (Bash, Ansible, PowerShell), so what I build stays monitored, backed up, and easy to maintain after I'm done.
Certified: CCNA v7 (Cisco Networking Academy). Currently completing a Master's degree in Cybersecurity, with a focus on network and IoT security.
I write clear documentation and reply fast. I communicate well in written English; for calls, I work best with a bit of extra time to prepare, which I'll always tell you upfront.
If your call center or network infrastructure needs to just work - reliably, securely, day after day - let's talk about your project.
Steps for completing your project
After purchasing the project, send requirements so Theophile can start the project.
Delivery time starts when Theophile receives requirements from you.
Theophile works on your project following the steps below.
Revisions may occur after the delivery date.
Access setup and environment check
Confirm server access and the test extension, then review your current PBX version, dialplan, and SIP trunk configuration.
Call quality and capacity analysis
Place test calls through the extension you provided, check codec settings and audio quality, and review logs to identify what's limiting call quality or capacity.