You will get Get Spanish Customer Support | Empathetic and Efficient Virtual Assistant
Project details
I am a Spanish-speaking Customer Service Specialist with experience providing empathetic, organized, efficient, and warm support. My approach helps build trust and satisfaction, which translates into customer loyalty and long-term relationships with the company.
I offer my assistance to manage communication with your clients in a professional, friendly, and solution-oriented way.
I can help you with:
Customer support via email, WhatsApp, social media, or phone calls
Handling inquiries, complaints, or requests
Case follow-ups
Scheduling and basic administrative support
I offer my assistance to manage communication with your clients in a professional, friendly, and solution-oriented way.
I can help you with:
Customer support via email, WhatsApp, social media, or phone calls
Handling inquiries, complaints, or requests
Case follow-ups
Scheduling and basic administrative support
Purpose
PersonalIndustry
Audio Services, Data Analytics, Education, Food & Beverage, Medical & Pharmaceutical, Religion & Spirituality, Video Services, Wellness, Writing & PublishingLanguage
SpanishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$80
|
Advanced
$110
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 2 | 10 | 14 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Madeleiny
Customer service a positive experience creates trust
Soacha, Colombia - 4:33 am local time
What I can do for you:
- Personalized attention to customers via chat, email, or calls.
- Resolution of inquiries and channeling of requests.
- Follow-up on cases to ensure customer satisfaction.
- Drafting clear and professional responses.
- Organization of information in CRM, databases, or sheets.
- Administrative support and client management.
I stand out for being organized, communicative, and empathetic, always focused on generating quality results.
Steps for completing your project
After purchasing the project, send requirements so Madeleiny can start the project.
Delivery time starts when Madeleiny receives requirements from you.
Madeleiny works on your project following the steps below.
Revisions may occur after the delivery date.
Revisión de los requerimientos del cliente
Recibo la información básica del servicio y los canales de atención. Hacemos una pequeña reunión (si es necesario) para aclarar dudas.
Configuración y organización del entorno de trabajo
Reviso herramientas o plataformas que usaré (correo, WhatsApp, redes sociales, CRM, etc.) y las configuro para iniciar la atención al cliente.