You will get research targeted B2B prospects for your outreach
Project details
I provide manual B2B prospect research and list building services tailored to your ideal customer profile. My goal is to help you connect with the right decision-makers using accurate and organized business information..This project focuses on structured research and data organization, not automated scraping or bulk database extraction.
What I Will Deliver
Targeted B2B prospect research
Decision-maker identification (based on your criteria)
Company name and website
Contact name and job title
Publicly available business email (when available)
LinkedIn profile link (if publicly accessible)
Organized Excel or Google Sheets file
Clean, CRM-ready formatting
My Process
Review your ideal customer profile (industry, role, company size, location)
Conduct manual research using publicly available business directories and professional platforms
Organize and verify data for consistency and structure
Deliver a clean, easy-to-use spreadsheet ready for outreach
All information is sourced from publicly available business directories and professional platforms. I do not offer automated scraping, bulk data extraction, or private databases. This service complies with Upwork’s Terms of Service.
What I Will Deliver
Targeted B2B prospect research
Decision-maker identification (based on your criteria)
Company name and website
Contact name and job title
Publicly available business email (when available)
LinkedIn profile link (if publicly accessible)
Organized Excel or Google Sheets file
Clean, CRM-ready formatting
My Process
Review your ideal customer profile (industry, role, company size, location)
Conduct manual research using publicly available business directories and professional platforms
Organize and verify data for consistency and structure
Deliver a clean, easy-to-use spreadsheet ready for outreach
All information is sourced from publicly available business directories and professional platforms. I do not offer automated scraping, bulk data extraction, or private databases. This service complies with Upwork’s Terms of Service.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$105
|
Standard
$225
|
Advanced
$375
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 7 | 15 | 25 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | - | ||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$25 - $60
Additional Hour of Work
+$15
Scriptwriting
(+ 1 Day)
+$35
Social Media Replies
(+ 1 Day)
+$30
Email Support
(+ 1 Day)
+$25
Extra 100 Leads
(+ 1 Day)
+$50
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JH
Julian H.
Jun 4, 2026
Looking for hourly based cold callers
Thank you guys so much for your time and effort!
About Noor
Cold Call, Customer Support, Appointment Setting, Lead Gen, Email/Chat
56%
Job Success
Cambridge, Canada - 12:52 pm local time
I’m a Customer Support & Cold Calling specialist with hands-on experience handling phone, chat, and email support, qualifying leads, booking appointments, and keeping customers happy while protecting your brand.
🔥 What I Do Best
🔶 Customer Support
• Inbound & outbound phone support
• Phone, Live Chat, Email & Ticket-Based Support
• Ticket management (Tier 1 & Tier 2)
• Account management, order tracking & billing support
• Escalation handling & follow-ups
• Customer retention
• SLA adherence and customer satisfaction optimization
🔶 Cold Calling & Lead Management
• High-volume cold calling
• Lead qualification (BANT, motivation, timeline, pricing)
• Appointment setting & calendar management
• Script-based and consultative selling
• Objection handling & call dispositioning
• CRM updates
🔶 Sales Support
• Upselling & cross-selling
• Customer retention & churn reduction
• Follow-up campaigns
• CRM pipeline management
🔹 Technical & Operational Skills
• CRM data management & reporting
• Call logging & disposition accuracy
• Ticket lifecycle management
• Customer journey mapping
• KPI tracking (AHT, CSAT, FCR, Conversion Rate)
• SOP adherence & process improvement
• QA compliance & call quality standards
🔹 Tools & Technologies
♦️ CRMs & Dialers
• Salesforce, HubSpot, Zoho CRM, Pipedrive, GoHighLevel
• Podio, Aloware, Aircall, RingCentral, Dialpad
♦️ Support Platforms
• Zendesk, Freshdesk, Intercom, Help Scout, Gorgias
♦️ Collaboration & Productivity
• Slack, ClickUp, Asana, Trello, Google Workspace, Microsoft Office
🔹 Industries I’ve Supported: both B2B and B2C.
• Real Estate (Acquisitions, Lead Management)
• E-commerce & DTC Brands
• Logistics & Service Businesses
• Subscription-Based Platforms
• Healthcare Companies
• IT Firms
• Agencies & Consultants
🔹 Why Clients Work With Me
✔ Clear, neutral + native English accent
✔️ Time zone flexibility, available for US, UK, EU, or AUS shifts
✔️ 24/7 Multi-Channel Support: Live chat, email, phone, and helpdesk.
✔ Professional phone presence
✔ Detail-oriented & process-driven
✔ Comfortable with KPIs and performance targets
✔ Reliable, consistent, and deadline-focused
📩 Let’s Talk
If you need a Customer Support Expert, Cold Caller, or All-around Support Rep who can handle phone, chat, and email without hand-holding, let’s connect.
I’m open to trials, long-term contracts, and flexible schedules.
Thanks,
Noor ul ain
Steps for completing your project
After purchasing the project, send requirements so Noor can start the project.
Delivery time starts when Noor receives requirements from you.
Noor works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Target Audience & Criteria
I review your ideal customer profile, industry, job titles, and targeting criteria to ensure accurate lead research.
Manual Prospect Research
I research qualified prospects using LinkedIn, company websites, and trusted databases to find decision-makers matching your requirements.