You will get Bilingual Administrative Assistant (French–English) Starting at $5/hour
Project details
I provide reliable bilingual (French–English) administrative support to help you stay organized and focused on what truly matters.
From email management and scheduling to document handling, I deliver accurate, efficient, and detail-oriented support tailored to your needs.
I offer flexible packages for one-time tasks, ongoing support, or full executive assistance — all at affordable rates. Please note that my services are paid, ensuring quality, professionalism, and full commitment to your projects.
Let’s simplify your workload and keep your business running smoothly.
From email management and scheduling to document handling, I deliver accurate, efficient, and detail-oriented support tailored to your needs.
I offer flexible packages for one-time tasks, ongoing support, or full executive assistance — all at affordable rates. Please note that my services are paid, ensuring quality, professionalism, and full commitment to your projects.
Let’s simplify your workload and keep your business running smoothly.
Purpose
PersonalIndustry
Beauty & Cosmetics, Data Analytics, Financial Services, Media & EntertainmentLanguage
FrenchWhat's included $250
These options are included with the project scope.
$250
- Delivery Time 7 days
- Number of Revisions 8
- Number of Hours of Work 40
- Basic Photo Editing
- Organize & Classify/Tag Files
- Formatting & Clean Up
- Project Management Support
- Travel Planning
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Quentin R.
Feb 15, 2026
UGC Sourcer (VA) – Find Authentic Creators for a Beauty Brand ($$$)
About Rahamamonjisoa Lantina
Shopify Customer Support Specialist | E-commerce Virtual Assistant
Antananarivo, Madagascar - 8:20 am local time
I manage customer messages, order tracking, shipping delays, refund requests, and order-related disputes.
The goal is simple: prevent customer support from becoming a burden while keeping responses fast and clear for customers.
I’m responsive, organized, and serious in handling requests, especially when dealing with sensitive or unhappy customers.
Tools I use:
- Shopify
- Gorgias / Zendesk
- AfterShip / 17Track
- PayPal / Stripe
- Gmail
I can work independently or integrate quickly into an existing team.
If needed, I can help you set up a smoother support system that saves time and reduces customer issues.
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Salut ! Je travaille avec des boutiques e-commerce (principalement Shopify) pour gérer leur support client au quotidien.
Je prends en charge les messages clients, le suivi des commandes, les retards de livraison, les demandes de remboursement et les litiges liés aux commandes.
L’objectif est simple : éviter que le support devienne une charge pour le business, tout en gardant des réponses rapides et claires pour les clients.
Je suis réactif, organisé et sérieux dans le traitement des demandes, surtout quand il s’agit de situations sensibles ou de clients insatisfaits.
Outils que j’utilise :
- Shopify
- Gorgias / Zendesk
- AfterShip / 17Track
- PayPal / Stripe
- Gmail
Je peux travailler de manière autonome ou m’intégrer rapidement à une équipe déjà en place.
Si tu veux, on peut voir ensemble comment organiser ton support pour gagner du temps et réduire les problèmes clients.
Steps for completing your project
After purchasing the project, send requirements so Rahamamonjisoa Lantina can start the project.
Delivery time starts when Rahamamonjisoa Lantina receives requirements from you.
Rahamamonjisoa Lantina works on your project following the steps below.
Revisions may occur after the delivery date.
Basic Administrative Support (FR-EN)
Access to email/account needed for task Clear instructions for each task
Advanced – Executive Bilingual Assistant (FR-EN)
Full access to email, calendar, and relevant platforms Detailed instructions and deadlines Necessary files, templates, or resources Point of contact for clarifications