You will get BPO Call Analytics: AI-Powered Transcription & Insights
Project details
šš-ššØš°šš«šš ššš„š„ šš§š¬š¢š š”šš¬ & ššš«ššØš«š¦šš§šš šš§šš„š²šš¢šš¬ ššØš« šššš¬
ā¢ šš-šš«š¢šÆšš§ šš§šš„š²š¬š¢š¬ šØš šÆšØš¢šš ššš„š„š¬ ššØ ššÆšš„š®ššš šš šš§š š©šš«ššØš«š¦šš§šš šš®ššØš¦ššš¢ššš„š„š²
ā¢ šš±šš«šššš¬ šššš¢šØš§ššš„š š¢š§š¬š¢š š”šš¬ šš«šØš¦ šš®š¬ššØš¦šš«āšš šš§š ššØš§šÆšš«š¬ššš¢šØš§š¬
ā¢ šššš¬š®š«šš¬ ššš„š„ šŖš®šš„š¢šš², ššØš¦š©š„š¢šš§šš, š¬šš§šš¢š¦šš§š, šš§š šš šš§š ššššššš¢šÆšš§šš¬š¬
ā¢ šššš§šš¢šš¢šš¬ ššØššš”š¢š§š šØš©š©šØš«šš®š§š¢šš¢šš¬, š«š¢š¬š¤š¬, šš§š ššØš©-š©šš«ššØš«š¦š¢š§š ššš”ššÆš¢šØš«š¬
ā¢ šššš®ššš¬ š¦šš§š®šš„ ššš„š„ š¦šØš§š¢ššØš«š¢š§š šš§š šš ššššØš«š
ā¢ šš®š©š©šØš«šš¬ š¬ššš„ššš„š šš§šš„š²š¬š¢š¬ ššš«šØš¬š¬ šššš¦š¬ šš§š š”š¢š š” ššš„š„ šÆšØš„š®š¦šš¬
ā¢ ššš¬š¢š š§šš ššØš« šššš¬, ššš„š„ ššš§ššš«š¬, šš§š šš®š¬ššØš¦šš« š¬š®š©š©šØš«š šØš©šš«ššš¢šØš§š¬
ā¢ šš-šš«š¢šÆšš§ šš§šš„š²š¬š¢š¬ šØš šÆšØš¢šš ššš„š„š¬ ššØ ššÆšš„š®ššš šš šš§š š©šš«ššØš«š¦šš§šš šš®ššØš¦ššš¢ššš„š„š²
ā¢ šš±šš«šššš¬ šššš¢šØš§ššš„š š¢š§š¬š¢š š”šš¬ šš«šØš¦ šš®š¬ššØš¦šš«āšš šš§š ššØš§šÆšš«š¬ššš¢šØš§š¬
ā¢ šššš¬š®š«šš¬ ššš„š„ šŖš®šš„š¢šš², ššØš¦š©š„š¢šš§šš, š¬šš§šš¢š¦šš§š, šš§š šš šš§š ššššššš¢šÆšš§šš¬š¬
ā¢ šššš§šš¢šš¢šš¬ ššØššš”š¢š§š šØš©š©šØš«šš®š§š¢šš¢šš¬, š«š¢š¬š¤š¬, šš§š ššØš©-š©šš«ššØš«š¦š¢š§š ššš”ššÆš¢šØš«š¬
ā¢ šššš®ššš¬ š¦šš§š®šš„ ššš„š„ š¦šØš§š¢ššØš«š¢š§š šš§š šš ššššØš«š
ā¢ šš®š©š©šØš«šš¬ š¬ššš„ššš„š šš§šš„š²š¬š¢š¬ ššš«šØš¬š¬ šššš¦š¬ šš§š š”š¢š š” ššš„š„ šÆšØš„š®š¦šš¬
ā¢ ššš¬š¢š š§šš ššØš« šššš¬, ššš„š„ ššš§ššš«š¬, šš§š šš®š¬ššØš¦šš« š¬š®š©š©šØš«š šØš©šš«ššš¢šØš§š¬
Purpose
BusinessIndustry
Audio Services, Business Services & Consulting, Data Analytics, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$499
|
Standard
$599
|
Advanced
$999
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 10 days |
Number of Hours of Work | 25 | 50 | 100 |
Basic Photo Editing | - | - | |
Organize & Classify/Tag Files | - | - | |
Formatting & Clean Up | - | - | |
Project Management Support | - | - | |
Travel Planning | - | - |
Frequently asked questions
About Naeesh
Senior AI/ML Engineer | Building Production AI Systems
Fort Wayne, United StatesĀ - 8:03 pm local time
š ššØš§āš šš®š¢š„š šš«šš š¢š„š š©š«šØššØšš²š©šš¬. š šš§š š¢š§ššš« š«šØšš®š¬š, š¦šš¢š§ššš¢š§ššš„š šš š¬š²š¬ššš¦š¬ šš”šš š¬šš«šÆš š«ššš„ š®š¬šš«š¬, š”šš§šš„š ššš¢š„š®š«šš¬ š š«ššššš®š„š„š², šš§š š¦šš¤š šš®š¬š¢š§šš¬š¬ š¬šš§š¬š š„šØš§š -ššš«š¦.
šš”šš š šš®š¢š„š
ā¢ šš«šØšš®ššš¢šØš§ šš šš²š¬ššš¦š¬: Reliable architectures with monitoring, error handling, and cost controlsāso your system doesnāt break at 3 AM.
ā¢ ššš šš©š©š„š¢šššš¢šØš§š¬ & ššš šš²š¬ššš¦š¬: AI that answers questions using your data, retrieves the right context, and knows when it doesnāt know the answer.
ā¢ šš šš”ššššØšš¬ & šš šš§šš¬: Customer support and internal tools with natural conversation flows and intelligent human escalation.
ā¢ šš®š¬ššØš¦ šš«šš¢š§š¢š§š & š š¢š§š-šš®š§š¢š§š : Domain-specific LLM fine-tuning, custom models when off-the-shelf solutions fall short, and Stable Diffusion for branded content.
ā¢ šš šš šš§šš¬ & šš®ššØš¦ššš¢šØš§: Multi-step workflows that actually executeāintegrated with your existing tools, APIs, and business processes.
š§ šššš” ššššš¤ & šš±š©šš«šš¢š¬š
ā¢ šš / šš: LangChain, LangGraph, TensorFlow, PyTorch, RAG pipelines, prompt engineering
ā¢ šššÆšš„šØš©š¦šš§š: Python, Node.js, TypeScript, React, Next.js, Mern, Angular
ā¢ šš®ššØš¦ššš¢šØš§: n8n, Make.com, API integrations, Voice AI (Coqui X TTS)
ā¢ šš§šš«šš¬šš«š®ššš®š«š: Docker, cloud services, CI/CD pipelines, Airtable
ā¢ ššš: Bubble.io, Loveable for rapid prototyping
š ššØš° š šš©š©š«šØššš” šš«šØš£šššš¬
I start by understanding your actual business problem, not just the solution you think you need. Sometimes AI is the answerāsometimes it isnāt.
I ask the hard questions upfront:
ā¢ What happens when this fails?
ā¢ What will this cost at 10Ć scale?
ā¢ Can your team maintain this long-term?
ššØš®āš„š„ š šš š šš„ššš«, š”šØš§šš¬š šš¬š¬šš¬š¬š¦šš§š šØš š°š”ššāš¬ š«ššš„š¢š¬šš¢š, š°š”šš š¢š š°š¢š„š„ ššš¤š, šš§š š”šØš° ššØ šš®š¢š„š š¢š š©š«šØš©šš«š„š².
ššØš® šš¢š š”š šššš šš ššā¦
ā¢ You have an AI idea and need someone to build it correctly
ā¢ Your prototype worksābut breaks in production
ā¢ You need AI integrated into an existing product
ā¢ Your AI costs are escalating out of control
ā¢ You want someone who understands both AI and real-world engineering
ššØšššš„š šš«šØš£šššš¬
ā¢ šš®ššØš¦ššš¢š šš¢ššš§š¬š šš„ššš ššššØš š§š¢šš¢šØš§ (šššššÆš): Built a real-time ALPR system for vehicle identification from images and video streams that reduced manual verification by 80%, saving approximately $25,000+ annually in operational monitoring costs
ā¢ šššš¢ššš„ šš§šš¢šš² šš±šš«šššš¢šØš§ (š š¢š§š-šš®š§šš šššš¬): Fine-tuned LLMs to extract structured medical data from clinical text. Reduced manual extraction time by 65%, cutting documentation processing costs by $30,000 per year
ā¢ šš®ššØš¦šššš ššš šš¢šššØ ššš§šš«ššš¢šØš§ (š§šš§): Developed a fully automated video creation pipeline converting images into UGC-style videos. Reduced production time by 90% and saved $18,000+ annually in content creation costs
ā¢ ššššš„š šš¢ššš®š¬š¢šØš§ š š¢š§š-šš®š§š¢š§š š°š¢šš” ššØšš: Implemented LoRA-based fine-tuning for Stable Diffusion models. Reduced training compute costs by 65%, saving approximately $12,000 per model compared to full fine-tuning
ā¢ šš ššš„š„ šš§š¬š¢š š”šš¬ & ššš«ššØš«š¦šš§šš šššØš«š¢š§š šš§š š¢š§š: Built an AI-powered call analysis system to score sentiment and agent performance. Reduced evaluation time by 70%, saving $35,000 per year in QA and supervision costs
ā¢ ššØš-šš ā ššš & šš§ššš„š„š¢š šš§š ššØšš®š¦šš§š šš«šØššš¬š¬š¢š§š : Built an OCR system that extracts structured data from PDFs and images, reducing manual data entry by 85% and saving $40K annually
ā¢ ššš-ššš¬šš šš®ššØš¦šššš ššš©šØš«š ššš§šš«ššš¢šØš§ šš²š¬ššš¦: Developed a RAG engine that generates structured reports from technical documents, cutting report prep time by 70% and saving $22K annually.
šššāš¬ ššš„š¤
Send over your requirements, and Iāll give you a š¬šš«šš¢š š”š šš§š¬š°šš« on whatās possible, what it will realistically take, and whether AI is even the right approach.
Steps for completing your project
After purchasing the project, send requirements so Naeesh can start the project.
Delivery time starts when Naeesh receives requirements from you.
Naeesh works on your project following the steps below.
Revisions may occur after the delivery date.
Requirements Gathering
Client provides call recordings, volume details, KPIs, and reporting needs.
Data Preparation & Access Setup
Calls are organized and integrated into the AI platform; formats and access are verified.