You will get build an ai whatsapp customer support bot
Project details
Transform your customer service with a custom, AI-powered WhatsApp support bot that operates 24/7. Designed specifically for businesses looking to automate FAQs, streamline ticket management, and handle high message volumes without ballooning operational costs.
What sets this project apart:
• Hybrid Intelligence: Combines rigid, instant FAQ matchers with flexible LLM fallbacks (OpenAI, Claude, Groq, or self-hosted Ollama) to ensure precise and context-aware responses every time.
• Built-In Bot Safety: Includes loop-prevention guards and smart human-handoff mechanisms so your customers never get stuck in repetitive AI loops.
• Enterprise-Ready Infrastructure: Built with performance and security in mind using Node.js, Express, SQLite/MySQL, and full Docker containerization for easy deployment on any server.
• Seamless Multi-Provider Support: Switch between cloud AI models or fully self-hosted local LLMs to keep your customer data secure and your API costs minimal.
Get a scalable, developer-grade WhatsApp automation setup that converts incoming inquiries into organized support tickets and happy customers.
What sets this project apart:
• Hybrid Intelligence: Combines rigid, instant FAQ matchers with flexible LLM fallbacks (OpenAI, Claude, Groq, or self-hosted Ollama) to ensure precise and context-aware responses every time.
• Built-In Bot Safety: Includes loop-prevention guards and smart human-handoff mechanisms so your customers never get stuck in repetitive AI loops.
• Enterprise-Ready Infrastructure: Built with performance and security in mind using Node.js, Express, SQLite/MySQL, and full Docker containerization for easy deployment on any server.
• Seamless Multi-Provider Support: Switch between cloud AI models or fully self-hosted local LLMs to keep your customer data secure and your API costs minimal.
Get a scalable, developer-grade WhatsApp automation setup that converts incoming inquiries into organized support tickets and happy customers.
Industry
Business Services & Consulting, Ecommerce, Engineering, Fashion & Apparel, Financial Services, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 8 | 24 | 48 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | - | - | |
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $50
Additional Hour of Work
+$10Frequently asked questions
About Bambang
AI Automation & Backend Developer | n8n | Python | Laravel | Docker
Palembang, Indonesia - 2:54 pm local time
I work with Python, n8n, Docker, REST APIs, OCR, Laravel, MySQL, and PostgreSQL to help automate repetitive tasks and integrate different systems into reliable workflows.
My recent projects include:
• AI Customer Support Assistant
• AI Invoice Processing with OCR and structured data extraction
• API integrations and workflow automation
• Docker-based application deployment
I focus on writing clean, maintainable code and delivering practical solutions that save time and reduce manual work.
If you're looking for someone to build automation, integrate APIs, process documents with AI, or develop backend solutions, I'd be happy to help.
Steps for completing your project
After purchasing the project, send requirements so Bambang can start the project.
Delivery time starts when Bambang receives requirements from you.
Bambang works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Review & Architecture Setup
I review your business requirements, FAQ database, and selected AI providers. Then, I set up the project repository, configure the environment variables, and prepare the database schema (MySQL/SQLite).
Core Bot & AI Integration
I integrate the WhatsApp Web API, configure local or cloud LLM connections (Ollama/OpenAI/Claude/Groq), and implement the automatic FAQ matching and smart fallback logic.