You will get Call Recording Module | Audio Recording | Call Center Software | VoIP | PBX
Project details
VoIP Call Center System (incoming-outgoing call) with the possibility of creating and composing a route-voice menu (IVR-menu) at your own discretion with an unlimited number of steps
• Call processing, call evaluation
• Ability to continue the call instead of the person who picked up the phone
• Conference call (three or more participants)
• Post-processing for calls
• Audio recording of the call
• Maintaining an electronic database of calls
• Work schedule, creation and editing
• "Black list" of phone numbers
• System of permissions and roles
• Authentication, deletion, editing, deactivation and activation of new users
• Generating reports with the possibility of downloading them in xlsx and dox
• Processing of electronic messages received via viber, email, telegram
• Mass sending of messages to users (sms, Viber, email)
• Synthesis of voice, text-to-speech
• Speech-to-text from a call recording
• Internal chat
• Viber bot
• Page with sounds for the route
• AI
• Multilingualism
• Ability to download any customer database
• CRM Integration
• Ability to monitor the status of operators and calls in real time
•Client identification by phone number when calling
• Call processing, call evaluation
• Ability to continue the call instead of the person who picked up the phone
• Conference call (three or more participants)
• Post-processing for calls
• Audio recording of the call
• Maintaining an electronic database of calls
• Work schedule, creation and editing
• "Black list" of phone numbers
• System of permissions and roles
• Authentication, deletion, editing, deactivation and activation of new users
• Generating reports with the possibility of downloading them in xlsx and dox
• Processing of electronic messages received via viber, email, telegram
• Mass sending of messages to users (sms, Viber, email)
• Synthesis of voice, text-to-speech
• Speech-to-text from a call recording
• Internal chat
• Viber bot
• Page with sounds for the route
• AI
• Multilingualism
• Ability to download any customer database
• CRM Integration
• Ability to monitor the status of operators and calls in real time
•Client identification by phone number when calling
What's included $300
These options are included with the project scope.
$300
- Delivery Time 5 days
Optional add-ons
You can add these on the next page.
Fast 3 Days Delivery
+$200About Olha
Web & Mobile Development | VoIP Software | UI/UX
Ternopil, Ukraine - 12:34 pm local time
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Steps for completing your project
After purchasing the project, send requirements so Olha can start the project.
Delivery time starts when Olha receives requirements from you.
Olha works on your project following the steps below.
Revisions may occur after the delivery date.
We can send you a demo-version of our call center system