You will get Chargeback Management for eCommerce & Payment Platforms
Top Rated
Top Rated
Project details
I bring 10+ years of experience in chargebacks, fraud prevention, dispute management, and eCommerce operations, helping businesses reduce losses, improve dispute win rates, and streamline payment risk workflows across platforms like Stripe, PayPal, Shopify, Klarna, and more.
Industry
Business, Consumer Goods, Ecommerce, Financial Services/Banking, Logistics & Supply Chain Management, Media & Entertainment, Retail & Wholesale, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
BigCommerce, Shopify, WooCommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$80
|
Standard
$400
|
Advanced
$2,400
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 30 days |
Management Duration (Days) | 1 | 5 | 30 |
Inventory Management | - | - | - |
Order Management | |||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | - | - | - |
Reporting |
Optional add-ons
You can add these on the next page.
Additional Management Day
(+ 5 Days)
+$800
17 reviews
(16)
(1)
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This project doesn't have any reviews.
TS
Tajmeet S.
Jul 25, 2025
Chargeback specialist
MS
Matthew S.
Mar 25, 2025
Chargeback specialist
MS
Mow S.
Aug 22, 2024
Customer Service Representative – Fraud Monitoring Specialist
Jeff was easy to work with and I was happy with his work overall
YS
Yakir S.
May 17, 2023
PART TIME - Chargeback Specialist for eCommerce business
Jeff has been incredible during his time in our company! Looking forward to working with him again in the future!
JG
Jonathan G.
May 15, 2023
Seeking Credit Card Fraud Case Manager For Research
excellent
About Jefferson
Payments, Fraud & Analytics | Chargebacks & Refunds
100%
Job Success
Baguio, Philippines - 6:44 pm local time
• Proven expertise in Supervisory Management, Chargeback & Fraud Management, Quality Assurance, Performance Analytics, and Customer Service
End-to-End Tools Expertise in Fraud, Payments & Customer Operations
Payment Systems & Fraud/Risk Management:
Stripe, PayPal, Adyen, Braintree, Klarna, Affirm, Chase Paymentech, Authorize.net, First Data, PaymentsHub, Maverick Payments, Amazon Pay, NMI, Netevia HQ, Humboldt Merchant Services, Whop, Fanbasis, Sift Science, Kount 360
Billing & E-commerce Platforms:
Shopify, BigCommerce, WooCommerce, Chargebee, Recharge Payments, Konnektive, Heyflow, Fillout
Customer Service & CRM:
Zendesk, Intercom, Freshdesk, Gorgias, Kustomer, Reamaze, Front, Salesforce, Siebel, Zoho, GoHighLevel
Analytics, Attribution & Marketing:
Tableau, Amplitude, Airtable, Everflow, Everflow Client, Funnels, Eliix, Google Ads, HubSpot, Klaviyo, Katalys, Impact, Linkby
Finance & Accounting:
Oracle NetSuite, QuickBooks, Xero
Sales & Outreach:
Salesforce, Pipedrive, Kixie
Shipping & Fulfillment:
ShipStation, Soho - Shipments
Project Management & Collaboration:
Asana, Jira, Trello, Notion, Slack, Discord, Google Workspace, Microsoft Office, Retool
Additional Platforms & Operational Tools:
Telegramd, OpenLoopHealth
Steps for completing your project
After purchasing the project, send requirements so Jefferson can start the project.
Delivery time starts when Jefferson receives requirements from you.
Jefferson works on your project following the steps below.
Revisions may occur after the delivery date.
Business & Payment Review
Client shares business details, system access to payment platforms, and any chargeback or fraud related concerns.
Dispute & Fraud Assessment
Review current disputes, chargebacks, and fraud risks to identify issues and opportunities for improvement.