You will get chat / email customer support
Project details
I help in providing fast, reliable, and professional chat and email customer support that improves customer satisfaction and retention for your business.
Services I provide:
• Quick replies to customers, live chat and social media
• Friendly, professional customer support tone
• Order tracking inquiries
• Returns and exchanges support
• Product inquiries
• Order issue resolution
• De-escalation for angry and frustrated customers
• Conflict resolution with empathy and care for customers & ensure they feel heard
• Escalation to appropriate team members when required
• Offer product recommendation according to business guidelines
• Bi-lingual communication (English - Arabic (Egyptian & Saudi dialect)
Let me help your business deliver a wonderful customer service experience. I'm looking forward to discussing things further and helping you with the tedious day-to-day tasks so you can focus on what matters :)
Services I provide:
• Quick replies to customers, live chat and social media
• Friendly, professional customer support tone
• Order tracking inquiries
• Returns and exchanges support
• Product inquiries
• Order issue resolution
• De-escalation for angry and frustrated customers
• Conflict resolution with empathy and care for customers & ensure they feel heard
• Escalation to appropriate team members when required
• Offer product recommendation according to business guidelines
• Bi-lingual communication (English - Arabic (Egyptian & Saudi dialect)
Let me help your business deliver a wonderful customer service experience. I'm looking forward to discussing things further and helping you with the tedious day-to-day tasks so you can focus on what matters :)
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Ecommerce, Education, Energy, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$45
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 5 days |
Number of Hours of Work | 3 | 12 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3About Yasmin
Shopify Assistant - Customer Support Chat / Email - English / Saudi
Alexandria, Egypt - 9:49 pm local time
I make sure that doesn't happen. I help e-commerce brands turn questions into confidence, complaints into solutions, and frustrated customers into returning buyers. As a bilingual English / Arabic (Saudi dialect) customer support specialist, I bring empathy, fast responses, problem solving, and a genuine passion for helping people to every conversation.
✅Customer Support Services I provide:
• Quick replies to customers, live chat and social media
• Friendly, professional customer support tone
• Order tracking inquiries
• Returns and exchanges support
• Product inquiries
• Order issue resolution
• De-escalation for angry and frustrated customers
• Conflict resolution with empathy and care for customers & ensure they feel heard
• Problem solving
• Escalation to appropriate team members when required
• Offer product recommendation according to business guidelines
• Bi-lingual communication: English - Arabic (Egyptian & Saudi dialect)
I also have years of experience working with Shopify stores, including product management, store organization, and catalog maintenance. I have worked on multiple Shopify websites, most recently Bebisgrossisten and EternalElixir, helping maintain accurate product information and ensuring stores remain organized and user-friendly.
✅Shopify Services:
• Product creation and uploads
• Product image uploads and organization
• Product categorization
• Inventory updates
• Product title creation and improvement
• SEO-friendly meta titles and descriptions
• Product catalog cleanup
• Image editing
Whether you need help with customer support, or managing your stores products, I'm ready to help!
📩 Send me a message and let's discuss how I can support your store. :)
Steps for completing your project
After purchasing the project, send requirements so Yasmin can start the project.
Delivery time starts when Yasmin receives requirements from you.
Yasmin works on your project following the steps below.
Revisions may occur after the delivery date.
Customer support provided
Provide customer support service for agreed upon time period