You will get Chat Moderation & Admin Tasks
Project details
🌟 Skills That Set Me Apart
🕒 Time Management
I know how to prioritize, meet deadlines, and stay organized—whether it's managing multiple client accounts, handling admin tasks, or moderating online communities. You can count on me to deliver on time, every time.
🌀 Flexibility
I easily adapt to different tasks, tools, and workflows. From jumping into urgent tasks to adjusting to new platforms or time zones, I make working together smooth and stress-free.
⚡ Efficiency
I work smart, not just hard. I use shortcuts, automation, and streamlined systems to get more done in less time—without sacrificing quality.
🎨 Creative Thinking
Whether it’s designing visuals in Canva, writing ad copy, or solving unexpected problems, I bring a creative edge that helps your brand stand out and operate better.
💬 Strong Communication
Clear, prompt, and professional communication is at the heart of everything I do.
🕒 Time Management
I know how to prioritize, meet deadlines, and stay organized—whether it's managing multiple client accounts, handling admin tasks, or moderating online communities. You can count on me to deliver on time, every time.
🌀 Flexibility
I easily adapt to different tasks, tools, and workflows. From jumping into urgent tasks to adjusting to new platforms or time zones, I make working together smooth and stress-free.
⚡ Efficiency
I work smart, not just hard. I use shortcuts, automation, and streamlined systems to get more done in less time—without sacrificing quality.
🎨 Creative Thinking
Whether it’s designing visuals in Canva, writing ad copy, or solving unexpected problems, I bring a creative edge that helps your brand stand out and operate better.
💬 Strong Communication
Clear, prompt, and professional communication is at the heart of everything I do.
Data Entry Type
Copy Paste, Data Cleansing, Document Conversion, Error Detection, Online Research, Word ProcessingData Entry Tool
Google Docs, Google Sheets, Microsoft Excel, Microsoft Office, Microsoft WordWhat's included
| Service Tiers |
Starter
$12
|
Standard
$30
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 2 | 2 | 2 |
Number of Hours of Work | 4 | 8 | 10 |
Formatting & Clean Up | |||
Graph & Table Creation |
About Kathleen
Healthcare Virtual Assistant
Purley, United Kingdom - 7:00 pm local time
Are you looking for someone who can elevate your customer service, efficiently manage your virtual operations, or handle your data entry and administrative tasks with precision? Your search ends here! 🧐
With years of experience in customer service, virtual assistance, and healthcare administration, I bring a unique blend of professionalism, empathy, and efficiency to every project. My goal is to deliver exceptional support that helps you streamline processes, enhance customer satisfaction, and ultimately grow your business.
As a registered Physical Therapist, I understand how valuable time and attention to detail are — especially when dealing with clients or patients. You can count on me to manage your administrative and customer-facing tasks seamlessly, allowing you to focus on what matters most.
🔑 Key Skills & Services:
📌 Responding to customer queries via email, chat, or social media
📌 Handling complaints and ensuring quick resolutions
📌 Assisting customers with product/service information and purchases
📌 Managing returns, exchanges, and refunds
📌 Upselling and cross-selling products
📌 Creating and updating customer profiles in CRM systems
📌 Recording and maintaining feedback and reports
📌 Following up on quotes, invoices, and customer satisfaction
📌 Conducting data entry and record organization with accuracy
📌 Providing administrative and healthcare office support
📌 Performing basic WordPress edits
👩💻 Tools & Platforms I Use:
📧 Gorgias | Zendesk | Salesforce
🛍️ Shopify | AliExpress
⭐️ Loox | Okendo | Trustpilot
💬 Slack
💼 Zoho Invoice | Zoho One CRM | FreeAgent
📊 Microsoft Excel | Google Sheets | Data Entry Tools
💪 Why Choose Me?
✅ Reliable, responsive, and highly organized
✅ Strong communication and problem-solving skills
✅ Healthcare background ensuring confidentiality and precision
✅ Quick learner with a proactive, can-do attitude
I’m ready to harness my skills, strengths, and experience to provide top-notch virtual assistance, customer service, and data management support.
💬 Let’s hop on a call — I’d love to discuss how I can help your business thrive! 😉
Steps for completing your project
After purchasing the project, send requirements so Kathleen can start the project.
Delivery time starts when Kathleen receives requirements from you.
Kathleen works on your project following the steps below.
Revisions may occur after the delivery date.
Send me an Upwork Message