You will get Chat Moderation & Customer Support – Fast, Friendly & Reliable
Project details
I will professionally monitor and moderate your chat inboxes, comment sections, or group conversations to help maintain a clean, respectful, and customer-friendly environment.
You’ll get:
✔ Fast and friendly responses to your customers
✔ Comment filtering and spam flagging
✔ Rule enforcement and escalation of serious issues
✔ A clean, professional tone across all communication
Perfect for businesses that need help on:
• WhatsApp Business
• Instagram & Facebook comments
• E-commerce platforms (e.g. Jumia, Shopify)
• Email & Live Chat support
Let me help you build a safe and positive online space while you focus on growing your brand.
You’ll get:
✔ Fast and friendly responses to your customers
✔ Comment filtering and spam flagging
✔ Rule enforcement and escalation of serious issues
✔ A clean, professional tone across all communication
Perfect for businesses that need help on:
• WhatsApp Business
• Instagram & Facebook comments
• E-commerce platforms (e.g. Jumia, Shopify)
• Email & Live Chat support
Let me help you build a safe and positive online space while you focus on growing your brand.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$7
|
Advanced
$9
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 2 days |
Number of Hours of Work | 1 | 2 | 4 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Elizabeth
Chat Moderator and Customer support/English/Kiswahili
Nairobi, Kenya - 12:13 am local time
Chat and content moderation
Social media comment handling
Customer support via chat and email
Managing online and physical business (Deblees Apparel)
I’m fluent in English and Swahili, and I enjoy helping people and keeping online spaces safe and respectful. I’ve worked with WhatsApp Business, Facebook, Instagram, and TikTok — so I understand how to respond professionally and quickly.
I’m looking for part-time opportunities in: ✅ Chat moderation
✅ Customer service
✅ Community management
Let’s work together to create a positive experience for your audience or customers!
Steps for completing your project
After purchasing the project, send requirements so Elizabeth can start the project.
Delivery time starts when Elizabeth receives requirements from you.
Elizabeth works on your project following the steps below.
Revisions may occur after the delivery date.
send your moderation needs (platform, rules, tone, etc.)
I review and confirm schedule & time slots