You will get clear, customized SOP and process documentation that your team can follow

Project details
Your business shouldn't depend on one person knowing how everything works.
If a process lives in someone's head, gets explained differently every time, or requires you to answer the same questions over and over, it's time to document it.
That's where I come in.
With 12+ years of experience across customer service, marketing, executive support, and operations, I've built and managed processes, created customer service macros and resources, documented workflows, and turned moving parts into systems people can actually follow.
I'll take your existing process and turn it into a clear, professional SOP your team can reference again and again. Send it however you have it: notes, documents, screenshots, videos, or even a rough explanation. I'll organize the details and turn them into a usable process.
Whether you need a customer service SOP, onboarding process, administrative workflow, social media procedure, or any other repeatable business process documented, I'll make it organized, easy to understand, and built around how your business actually works.
Less “Wait, how do we do this again?”
More “It's right here. Follow the process.”
If a process lives in someone's head, gets explained differently every time, or requires you to answer the same questions over and over, it's time to document it.
That's where I come in.
With 12+ years of experience across customer service, marketing, executive support, and operations, I've built and managed processes, created customer service macros and resources, documented workflows, and turned moving parts into systems people can actually follow.
I'll take your existing process and turn it into a clear, professional SOP your team can reference again and again. Send it however you have it: notes, documents, screenshots, videos, or even a rough explanation. I'll organize the details and turn them into a usable process.
Whether you need a customer service SOP, onboarding process, administrative workflow, social media procedure, or any other repeatable business process documented, I'll make it organized, easy to understand, and built around how your business actually works.
Less “Wait, how do we do this again?”
More “It's right here. Follow the process.”
What's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 4 days | 6 days | 8 days |
Number of Revisions | 1 | 2 | 2 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $150
Additional Revision
+$20
Additional SOP
(+ 4 Days)
+$80
Additional Research
(+ 2 Days)
+$50
30-Minute Process Walkthrough Live Call (NOT REQUIRED)
(+ 1 Day)
+$75Frequently asked questions
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About Brea
Executive Virtual Assistant | Social Media & Customer Support Expert
100%
Job Success
McArthur, United States - 11:45 am local time
I’m not just about getting things done... I’m about making sure they’re done right. Whether it’s crafting a social media strategy, handling customer inquiries with a smile, or supporting C-level executives, I tackle every project with passion and dedication. My goal? To help you focus on the big picture while I handle the details.
If you want someone who’s professional yet personable, reliable yet flexible, and always up for a challenge, I’m your gal. Let’s team up and make some magic happen! Feel free to reach out if you want to chat or need a creative problem-solver who isn’t afraid to roll up her sleeves and get things done.
Steps for completing your project
After purchasing the project, send requirements so Brea can start the project.
Delivery time starts when Brea receives requirements from you.
Brea works on your project following the steps below.
Revisions may occur after the delivery date.
Review Your Process & Materials
I’ll review your notes, documents, screenshots, videos, and other materials to understand the process and identify anything that needs clarification.
Research & Organize the Workflow
I’ll research relevant information as needed, organize the workflow, and determine the clearest way to document the process.