You will get cold calling and appointment setting service
Rising Talent
Rising Talent
Project details
Professional Customer Service | Live Chat | Cold Calling
Looking for a reliable Customer Service Rep, skilled Live Chat Agent, or confident professional for cold calling & lead generation? Youre in the right place.
I help businesses deliver excellent customer experiences and generate opportunities through outbound calls and structured support. Whether eCommerce, SaaS, or service-based, I represent your brand professionally.
Core Services
Email & Ticket Support
Live Chat Support (Fast & Friendly)
Inbound & Outbound Calls
Cold Calling & Lead Gen
Appointment Setting & Follow-ups
eCommerce Support (Orders, Refunds, Tracking, Disputes)
CRM Updates & Data Management
Operations & Project Support
Client onboarding & communication
Task breakdown & team coordination
Workflow optimization & deadline tracking
Social Media Support
FB & Instagram DMs/comments
Community moderation & escalation
Coordinating with content/marketing teams
Consistent brand voice
Industries & Platforms
SaaS | Shopify | Amazon | WooCommerce
Tech & Digital Services
Agencies & Subscription Businesses
Tools
Zendesk | HubSpot | ClickUp | Meta Suite | CRM & Dialers | Zoom | Vonage
Looking for a reliable Customer Service Rep, skilled Live Chat Agent, or confident professional for cold calling & lead generation? Youre in the right place.
I help businesses deliver excellent customer experiences and generate opportunities through outbound calls and structured support. Whether eCommerce, SaaS, or service-based, I represent your brand professionally.
Core Services
Email & Ticket Support
Live Chat Support (Fast & Friendly)
Inbound & Outbound Calls
Cold Calling & Lead Gen
Appointment Setting & Follow-ups
eCommerce Support (Orders, Refunds, Tracking, Disputes)
CRM Updates & Data Management
Operations & Project Support
Client onboarding & communication
Task breakdown & team coordination
Workflow optimization & deadline tracking
Social Media Support
FB & Instagram DMs/comments
Community moderation & escalation
Coordinating with content/marketing teams
Consistent brand voice
Industries & Platforms
SaaS | Shopify | Amazon | WooCommerce
Tech & Digital Services
Agencies & Subscription Businesses
Tools
Zendesk | HubSpot | ClickUp | Meta Suite | CRM & Dialers | Zoom | Vonage
Purpose
BusinessIndustry
Business Services & Consulting, Construction, Ecommerce, Education, Energy, Financial Services, Government & Public Sector, Hardware & Electronics, Marketing & Advertising, Media & Entertainment, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 3 | 7 | 10 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Scriptwriting
(+ 1 Day)
+$30
Social Media Replies
(+ 2 Days)
+$30
Email Support
(+ 2 Days)
+$30
Live Chat Support
(+ 1 Day)
+$50Frequently asked questions
About Syed M
Project & Client Success Manager | SaaS | Digital & Web | Operations
Karachi, Pakistan - 7:28 am local time
🤝 𝐌𝐲 𝐟𝐨𝐜𝐮𝐬 𝐢𝐬 𝐨𝐧 𝐜𝐥𝐢𝐞𝐧𝐭 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧, product adoption, and consistent delivery. I manage onboarding, ongoing account engagement, renewals, and issue resolution while keeping communication clear and proactive. I also review performance insights, prepare client reports, and maintain organized documentation and quality standards.
🚀 𝐖𝐢𝐭𝐡 𝐨𝐯𝐞𝐫 𝐚 𝐝𝐞𝐜𝐚𝐝𝐞 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in project and customer success roles, I bring structure to fast moving environments, improve workflows, and ensure teams stay aligned while projects are delivered on time and to scope.
💡 𝐖𝐡𝐚𝐭 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭𝐢𝐚𝐭𝐞𝐬 𝐦𝐲 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡
I combine strong client communication with structured execution, particularly within SaaS and agency environments. I focus on building stable delivery systems, improving adoption, and strengthening long term client relationships.
I bridge the gap between business stakeholders, marketing teams, and technical teams, reducing friction and ensuring projects move forward efficiently.
🛠️ 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞 𝐰𝐡𝐞𝐧 𝐭𝐡𝐞𝐲 𝐧𝐞𝐞𝐝
• A reliable SaaS account or customer success manager/ project Manager
• Structured onboarding and product adoption support
• Clear coordination across product, design, development, and marketing
• Strong retention and renewal management
• Consistent communication and performance reporting
📚𝐂𝐨𝐫𝐞 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
• CRM & Pipeline Management: Odoo, HubSpot, Salesforce
• Lead Generation & Prospect Research: Sales Navigator, Bark, ZoomInfo, Apollo
• Cold Calling & Appointment Setting: Vonage, Zoom, RingCentral, Vitel Global
• Client Communication & Objection Handling: Zendesk, Tawk.to, Slack, Teams, Google Drive,
• Project Management: Trello, Asana
• Design & Creative Tools: Canva, Illustrator, ChatGPT, Groak, Gemini, Flow, Shopify
• Office Suite: Excel, Word, PowerPoint
• ICP (Ideal Customer Profile) Research: LinkedIn, ZoomInfo, Apollo, Crunchbase
• Digital Marketing Support: Google PPC, SEO, Meta Ads
• Proficient with sales processes such as BANT, Value Selling among others.
✨𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬
• Multi-tasking, prioritization, and time management
• Customer support and complaint resolution via phone, email and live chat
• Telemarketing and lead qualification
• Web research and third-party review management
🏆𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞
• Managed and supported 1,000+ clients across digital, technology, and SaaS companies
• Built structured sales processes, KPI tracking systems, and performance frameworks to improve efficiency
• Improved customer satisfaction and retention through quality control and streamlined complaint management
• Enhanced ratings on third party review websites to build trust among customers
If you need someone who understands both SaaS product management and digital execution, I’d be glad to collaborate.
Steps for completing your project
After purchasing the project, send requirements so Syed M can start the project.
Delivery time starts when Syed M receives requirements from you.
Syed M works on your project following the steps below.
Revisions may occur after the delivery date.
Send requirements so Syed can start the project.
Delivery time starts when Syed receives requirements from you. Please send me the cold calling script in word Document and calling list in Excel sheet.
works on your project following the steps below.
1 Gather all information, list, scripts and other info in needed 2 I will keep you updated on the status of the project as I work on it in an agreed-upon manner. 3 Submit completed work project. 4 Make any revisions if applicable, project completed.