You will get Comprehensive Customer Support Services
Project details
With over 5 years of experience in customer support, I excel in delivering exceptional service through calls, chats, and emails. My strong communication skills and expertise in CRM systems like Zoho ensure efficient and accurate handling of customer inquiries. I am dedicated to creating positive customer experiences and maintaining a professional demeanor, which sets my services apart in providing reliable and high-quality support.
Language
EnglishWhat's included
| Service Tiers |
Starter
$18
|
Standard
$21
|
Advanced
$27
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 6 | 7 | 9 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
GS
GEORGE S.
Mar 14, 2024
Freelancers needed to send a survey campaign to 90 people on LinkedIn (1 hour)
About Sarah
Administrative Assistant | Customer Support & CRM Management
Nairobi, Kenya - 9:45 am local time
Proven expertise in resolving customer issues, ensuring satisfaction, and maintaining CRM records (Zoho).
Strong communication skills with a calm, professional demeanor and a focus on positive customer experiences.
Remote work experience with a track record of reliability, accuracy, and timely responses.
Steps for completing your project
After purchasing the project, send requirements so Sarah can start the project.
Delivery time starts when Sarah receives requirements from you.
Sarah works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation:
Conduct a meeting with the client to understand their specific customer support needs and expectations
Training & Familiarization
Review any provided guidelines, scripts, and product/service information to ensure accurate support.