You will get CRM management and customer communication support
Project details
This project demonstrates my ability to provide organized customer support and CRM assistance that helps businesses maintain smooth communication with customers.
Services included:
Email support and customer communication
Online chat support
CRM updates and contact management
Customer inquiry tracking
Follow-up management
Calendar coordination and scheduling
Customer record organization and data entry
The goal was to ensure customer requests were handled efficiently, communication remained consistent, and customer information stayed accurate and organized. Through structured support processes and CRM management, businesses can improve response times, maintain better customer relationships, and create a more reliable customer experience.
Tools: HubSpot, Zendesk, GoHighLevel, Email Support Systems, CRM Platforms
Skills: Customer Support, CRM Management, Email Support, Chat Support, Customer Communication, Data Entry, Calendar Management, Customer Experience.
Services included:
Email support and customer communication
Online chat support
CRM updates and contact management
Customer inquiry tracking
Follow-up management
Calendar coordination and scheduling
Customer record organization and data entry
The goal was to ensure customer requests were handled efficiently, communication remained consistent, and customer information stayed accurate and organized. Through structured support processes and CRM management, businesses can improve response times, maintain better customer relationships, and create a more reliable customer experience.
Tools: HubSpot, Zendesk, GoHighLevel, Email Support Systems, CRM Platforms
Skills: Customer Support, CRM Management, Email Support, Chat Support, Customer Communication, Data Entry, Calendar Management, Customer Experience.
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$40
Email Support
(+ 1 Day)
+$20
Live Chat Support
(+ 1 Day)
+$20About Obodo
Sales Development Representative | Appointment Setting | Cold Calling
Enugu, Nigeria - 11:03 am local time
You don't need more leads.
You need more of the right conversations.
Sales opportunities are easy to lose when follow ups are delayed, CRM records are outdated or customer conversations aren't properly managed. That's why businesses need someone who brings consistency to the sales process, not just someone who completes tasks.
I help founders, startups, agencies, and growing businesses keep their sales pipeline organized through Sales Development, Lead Generation, Cold Calling,Appointment Setting and CRM Management. My focus is making sure qualified opportunities move forward, customer communication stays professional, and your team always knows the next step.
Here's how I can support your business:
Sales Development
Lead Generation
Sales Prospecting
Lead Qualification
Cold Email Outreach
LinkedIn Outreach
Appointment Setting
Calendar Management
CRM & Pipeline Management
HubSpot CRM
Pipedrive CRM
Cold Calling
Cold Email
CRM Updates
Pipeline Management
Follow up Tracking
Sales Documentation
Activity Reporting
My approach
I believe successful sales teams are built on consistent execution.
That means following up with qualified prospects on time, keeping CRM records accurate, documenting customer interactions, and ensuring every opportunity has a clear next step.
These small actions improve pipeline visibility, strengthen customer relationships and help businesses stay focused on closing more deals.
My background includes Sales Development, Appointment Setting, Lead Generation, CRM Management and Cold Calling supported by professional certifications in HubSpot Inbound Sales, Sales Foundations (NASP), Sales Negotiation (NASBA), Mastering High Quality B2B Appointment Setting and Zendesk Support.
Although I'm new to Upwork, I'm committed to building long term client relationships through clear communication, reliability and consistent execution. My goal is to become the team member you trust to keep your sales process organized and your customers well supported.
If you're looking for someone who can help strengthen your sales process, maintain CRM accuracy, support your customers professionally, and ensure opportunities never fall through the cracks, I'd love to discuss how I can support your business.
Steps for completing your project
After purchasing the project, send requirements so Obodo can start the project.
Delivery time starts when Obodo receives requirements from you.
Obodo works on your project following the steps below.
Revisions may occur after the delivery date.
Acess to CRM