You will get CRM management and customer communication support
Project details
This project demonstrates my ability to provide organized customer support and CRM assistance that helps businesses maintain smooth communication with customers.
Services included:
Email support and customer communication
Online chat support
CRM updates and contact management
Customer inquiry tracking
Follow-up management
Calendar coordination and scheduling
Customer record organization and data entry
The goal was to ensure customer requests were handled efficiently, communication remained consistent, and customer information stayed accurate and organized. Through structured support processes and CRM management, businesses can improve response times, maintain better customer relationships, and create a more reliable customer experience.
Tools: HubSpot, Zendesk, GoHighLevel, Email Support Systems, CRM Platforms
Skills: Customer Support, CRM Management, Email Support, Chat Support, Customer Communication, Data Entry, Calendar Management, Customer Experience.
Services included:
Email support and customer communication
Online chat support
CRM updates and contact management
Customer inquiry tracking
Follow-up management
Calendar coordination and scheduling
Customer record organization and data entry
The goal was to ensure customer requests were handled efficiently, communication remained consistent, and customer information stayed accurate and organized. Through structured support processes and CRM management, businesses can improve response times, maintain better customer relationships, and create a more reliable customer experience.
Tools: HubSpot, Zendesk, GoHighLevel, Email Support Systems, CRM Platforms
Skills: Customer Support, CRM Management, Email Support, Chat Support, Customer Communication, Data Entry, Calendar Management, Customer Experience.
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$40
Email Support
(+ 1 Day)
+$20
Live Chat Support
(+ 1 Day)
+$20About Obodo
B2B SDR | Appointment Setter | Cold Calling & Outbound Sales
Enugu, Nigeria - 10:33 am local time
I’m Nancy, a B2B SDR and Appointment Setter with 2+ years of experience supporting outbound sales teams across prospect research, cold calling, LinkedIn outreach, cold email, lead qualification, appointment setting and CRM follow-up.
What I can help you with:
• B2B prospecting & lead generation: ICP research, list building and decision maker identification
• Cold calling & outbound sales: prospect outreach, objection handling and conversation development
• Appointment setting: qualifying prospects and booking relevant sales meetings
• Cold email & LinkedIn outreach: personalized messaging and structured follow up
• Lead qualification: assessing fit, needs, buying potential and next steps
• CRM management: HubSpot and Pipedrive updates, pipeline organization, activity tracking and follow up
Results from my outbound sales work include:
• Generated 20–50 qualified leads per month through targeted B2B prospecting and LinkedIn outreach
• Booked 15–25 meetings monthly through outbound campaigns
• Improved cold email reply rates by 30%
• Managed 250+ outbound touches per week across phone, email, and LinkedIn
• Qualified 100+ prospects monthly based on fit, business needs and buying potential
• Maintained 98% CRM accuracy across 100+ outbound calls weekly
• Reduced follow up delays by 40%
My approach is simple: research the right prospects → start relevant conversations → qualify the opportunity → follow up consistently → book the meeting → keep the CRM organized.
I’m comfortable working with HubSpot, Pipedrive, LinkedIn Sales Navigator and structured outbound workflows.
If you need an SDR who can consistently prospect, follow up, qualify leads and keep your pipeline moving, send me your current sales process and I’ll show you where I can plug.
Steps for completing your project
After purchasing the project, send requirements so Obodo can start the project.
Delivery time starts when Obodo receives requirements from you.
Obodo works on your project following the steps below.
Revisions may occur after the delivery date.
Acess to CRM