You will get Customer Email & Chat Support / 24hr Response Time
Project details
I’ll handle your customer support so you can focus on sales. Fast replies to emails, live chat, and tickets with a friendly, on-brand tone. I work in Gmail, Shopify, Gorgias, Zendesk & more. Turn your inbox from stressful to sorted.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Arts & Design, Audio Services, Biotech, Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Engineering, Environmental, Fashion & Apparel, Financial Services, Gaming, Government & Public Sector, Legal, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Music, Photography, Real Estate, Retail & Wholesale, Software, Telecommunications, Transportation & Automotive, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$35
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 7 days |
Number of Hours of Work | 5 | 12 | 25 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3
Summary Report
(+ 1 Day)
+$10About Tochukwu
Customer Service & Admin Support :::Customer Success
Ibadan, Nigeria - 1:56 pm local time
Most CS hires just answer tickets. I build systems: WhatsApp follow-ups, email sequences, and Notion/Zendesk workflows that get new buyers to value in 48 hours.
Tools: Zendesk, GHL, Calendly, Notion, WhatsApp Business API.
Timezone: Lagos GMT+1 = US mornings + UK afternoons covered.
Steps for completing your project
After purchasing the project, send requirements so Tochukwu can start the project.
Delivery time starts when Tochukwu receives requirements from you.
Tochukwu works on your project following the steps below.
Revisions may occur after the delivery date.
Daily updates and reports
Provide daily updates and handover reports so you always know what's happening
Learn brand voice and FAQs
Learn your brand voice, FAQs, and common customer questions