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You will get Customer Experience / Customer Success

Branden A.Status: Offline
Branden A.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Branden, priced and ready to go.
Branden A.Status: Offline
Branden A.
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Branden, priced and ready to go.

Project details

I am deeply familiar with all of the relevant software and processes required to stand-up a world-class customer experience for your organization. I've partnered with all of the major CX SaaS vendors as a user and on a consultant basis to provide feedback on improving their tools. Additionally, I am well versed when it comes to standing up processes to regularly monitor KPIs and account health across various customer bases (both B2B and B2C).
Project Type
Data Entry, Project Management, Customer Support, Other

What's included $5,000

These options are included with the project scope.

$5,000
  • Delivery Time 1 day
  • Number of Revisions 0
Branden A.Status: Offline

About Branden

Branden A.Status: Offline
World-Class Customer Success / Experience Standup for Startups
Denver, United States - 10:40 am local time
I have worked with various startup and Fortune 500 businesses in delivering world-class customer experience to their customer base. I regularly provide consultation to key customer experience SaaS organizations to help improve their tools. I am offering my services to help organizations of various sizes standup tools, metrics, processes, help center articles, software, and personnel to deliver a world-class customer experience to their user base.

I will provide an initial consultation or kick-off call to learn more about the company's goals and what processes are currently in place for delivering customer success. After assessing the goals of the organization, I will hit the ground running on standing up the necessary resources for delivering top-quality customer experience with a focus on ROI, KPIs, and long-term client retention for the specific organization. Additionally, I will provide clients a list of recommendations for maintaining all processes and software put in place to ensure customer experience is held in the highest regard for years to follow.

I have provided my services to various technology companies, with a special focus in delivering world-class customer experiences within the fin-tech vertical. I know what it takes to deliver long lasting customer experience outcomes within organizations of all sizes.

Steps for completing your project

After purchasing the project, send requirements so Branden can start the project.

Delivery time starts when Branden receives requirements from you.

Branden works on your project following the steps below.

Revisions may occur after the delivery date.

Kick-off call

During the kick-off call, client will share with me their goals for delivering a world-class customer experience to their users.

Review the work, release payment, and leave feedback to Branden.