You will get Customer Experience Management with any preferred CRM Tools

Johanna Ross C.Status: Offline
Johanna Ross C.

Let a pro handle the details

Buy Customer Support services from Johanna Ross, priced and ready to go.
Johanna Ross C.Status: Offline
Johanna Ross C.

Let a pro handle the details

Buy Customer Support services from Johanna Ross, priced and ready to go.

Project details

This is an exceptional customer support service.
You and your company/business will receive a upper management-level support from over 10 years of experience with constant recognition and close to none complaint.
Industry
Beauty & Cosmetics, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Food & Beverage, Hardware & Electronics, Lifestyle, Marketing & Advertising, Media & Entertainment, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & Publishing
Language
English
What's included
Service Tiers Starter
$10
Standard
$45
Advanced
$90
Delivery Time 1 day 1 day 2 days
Number of Hours of Work
1510
Scriptwriting
-
-
-
Summary Report
-
-
Social Media Replies
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$10
SAP CRM
+$5
Proofreading
+$5
Johanna Ross C.Status: Offline

About Johanna Ross

Johanna Ross C.Status: Offline
Executive Assistant and Senior Reservations Consultant
Urayasu, Japan - 9:15 pm local time

Greatness is achieved not only by excellence, but with immense passion and tenacity.

Upon years of my professional experience; I have gained versatile skills on areas of business operations and academic institution. With that, I realized how learning is a lifelong process in every career.

On Business Operations; I acquired back office positions for a Business Process Outsourcing Company. This was regarded on the benefit setup and management which were directed for specific clients.

Since we were setting up benefits based on client's request; written and oral communication usually took place, thus requiring the ability on customer support through emails and calls. I also hugely handled tasks which require data analysis, data entry, and data encoding.

In line with my degree: I spent 2 school years as a Professional Educator.
Principally; I instructed students with the use of the English Language, while handling minor tasks involving leadership works.

With this, I gained mastery of the English Language and been exposed on different forms of Literature. I also have the ability to do business and creative writing, as well as proofreading any English materials.

I am a dedicated and a cooperative individual who could work professionally within a team.

I am hoping to be able to fully proffer my skills and talents for the responsibilities I will be committing to the clients and their companies.

I hope to acquire further growth from this journey and to share my knowledge to my future clients.




Freelancing Skills:

Virtual Assistant
Administration Assistant
Customer Service - If you want to know more about this, kindly visit my CS Profile.
Lead Generation
Data Encoding
Social Media Management
Facebook Ads
Shopify Backend Support
Canva Layout
Later Scheduling
Google Apps
CRM Administration
Educational Materials Rating
Wordpress Product Description Writing
Intensive Web and Data Research
Citrix System

Steps for completing your project

After purchasing the project, send requirements so Johanna Ross can start the project.

Delivery time starts when Johanna Ross receives requirements from you.

Johanna Ross works on your project following the steps below.

Revisions may occur after the delivery date.

Discussion

A discussion about the project requirements, expectations, deliverables would be held; either on call or through email/chat, before the start of the contract.

Review the work, release payment, and leave feedback to Johanna Ross.