You will get Customer service and IT Chatbots Specialist
Project details
I specialize in 24/7 customer services and AI- powered chatbot support that helps businesses response faster, handle more customer, and maintain a consistent brand voice. whether you need a human - assisted live chat setup or a smarty AI bot that handles FAQs automatically, I've got you covered.
Here's what you'll get:
• Customer AI chatbot setup for you business or social media.
• Live chat, email and message handling.
• Customer interactions tracking and reporting.
• Professional tone that matches your brand
• Fast, reliable and accurate responses.
As a Customer Service and AI - powered chatbot support that helps business respond faster, handle more customer experience that build trust and loyalty.
Let's make your customer support smarter, faster, and available 24/7.
Here's what you'll get:
• Customer AI chatbot setup for you business or social media.
• Live chat, email and message handling.
• Customer interactions tracking and reporting.
• Professional tone that matches your brand
• Fast, reliable and accurate responses.
As a Customer Service and AI - powered chatbot support that helps business respond faster, handle more customer experience that build trust and loyalty.
Let's make your customer support smarter, faster, and available 24/7.
Purpose
BusinessIndustry
Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Financial Services, Government & Public Sector, Logistics & Supply Chain Management, Media & Entertainment, Retail & Wholesale, Software, Telecommunications, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$120
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Hours of Work | 4 | 8 | 12 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
About Dancun
Customer service and Technical project Management
Nairobi, Kenya - 7:37 pm local time
Customer Service & IT Support Specialist | Reliable, Tech-Savvy, and Results-Driven
I help businesses deliver outstanding customer experiences by combining excellent communication skills with strong technical expertise. With proven experience in customer support and IT troubleshooting, I ensure quick issue resolution, seamless system performance, and high client satisfaction.
✅ Experienced in handling customer inquiries through chat, email, and phone
✅ Skilled in CRM systems, data entry, and ticket management tools
✅ Proficient in IT support — software installation, troubleshooting, and system maintenance
✅ Organized, dependable, and detail-oriented
✅ Dedicated to accuracy, efficiency, and exceptional service
Steps for completing your project
After purchasing the project, send requirements so Dancun can start the project.
Delivery time starts when Dancun receives requirements from you.
Dancun works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Collection (Day 1)
I'll review your business details, tone and preferences, FAQs and chosen communication channels to understand your customer goals.
Setup & Configuration ( Day 1-2)
I'll create or connect your AI chatbot, integrate it with your chosen platform ( Website, WhatsApp or Messenger) and customize the workflow.