You will get Customer Service | Call & Chat Support 24/7
Project details
We are up and coming with strong professional backgrounds providing a variety of skills and obtaining our clients goals! No opportunities being missed or customers feeling unsure or insecure about the company they have chosen to work with, we will provide detailed and strong communication in both English & Spanish call or chat support ensuring every customer is fully satisfied with their inquiry!
Purpose
BusinessIndustry
Animals & Pets, Audio Services, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Ecommerce, Events Planning, Fashion & Apparel, Financial Services, Gaming, Legal, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Software, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included $1,176
These options are included with the project scope.
$1,176
- Delivery Time 7 days
- Number of Hours of Work 168
- Social Media Replies
- Email Support
- Live Chat Support
Frequently asked questions
2 reviews
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GR
Glen R.
Apr 30, 2026
Account Success Manager Needed for Marketing Agency in Beauty Niche
Thank you for engaging with us Carlos. You did a great job. We've decided to go in a different direction for now but we will definitely consider you for the future.
NN
Nick N.
Feb 7, 2025
Appointment Setter & Follow-Up Specialist
About Christ Gian Carlo
Airbnb & Tourism Specialist | Colombia Travel Concierge | Guest Suppor
100%
Job Success
Cartagena, Colombia - 1:49 pm local time
Fast, calm, and organized.
I help short-term rental hosts and property managers keep operations smooth: messages answered quickly, cleanings coordinated, maintenance handled, and issues resolved before they become bad reviews.
What I do best (daily):
Guest messaging & issue resolution: fast, professional responses that protect ratings and reduce escalations
Turnover coordination: scheduling cleaners, confirming completion, handling special requests, and ensuring units are guest-ready
Maintenance dispatch: triage problems, coordinate vendors/techs, track updates, and close work orders
Airbnb/VRBO support & claims: documentation, timelines, follow-ups, and organized reporting
Admin support: calendar management, task tracking, SOPs/checklists, CRM updates, and reporting
Tools I use confidently:
Airbnb, VRBO, Google Workspace, Slack, WhatsApp, Trello/Asana-style boards, Excel/Sheets, and structured SOP/checklist workflows.
What you can expect from me:
Reliable coverage, clear communication, and a proactive mindset. I work well under pressure and keep everything organized so your operations stay consistent and your guests stay happy.
Quick start:
If we work together, I can begin by reviewing your current workflow (messages, turnovers, vendors, and templates) and setting up a simple system to keep everything tracked and on time.
Send me a message and tell me: # of listings, platforms, and hours needed, and I’ll reply with a plan.
Remote Work Setup
I work from a dedicated home office with a stable, high-speed internet connection and a multi-screen workstation, allowing me to monitor guest messages, calendars, and maintenance tasks in real time. I’m comfortable handling time-sensitive issues and providing reliable coverage during peak periods.
Steps for completing your project
After purchasing the project, send requirements so Christ Gian Carlo can start the project.
Delivery time starts when Christ Gian Carlo receives requirements from you.
Christ Gian Carlo works on your project following the steps below.
Revisions may occur after the delivery date.
Agent Preparation
We will prepare each agent to follow the correct steps to providing a detailed service for each call that comes in and we will deliver clients goals with full satisfaction.