You will get Customer Service Chat Email Support Trial
Top Rated
Project details
Looking for a reliable, professional customer support team without committing upfront? This project is designed to let you try our service at a low cost and experience our quality firsthand.
We’re an experienced customer service agency offering Live Chat Support for e-commerce stores, service businesses, and SaaS platforms. This trial gives you a chance to evaluate our capabilities before deciding on a long-term partnership.
💡 What You’ll Get:
Live Chat Support for your customers
Friendly, English-fluent agents trained in customer empathy
Real-time responses, query resolution, and escalation handling
Support across tools like Zendesk, Gorgias, Intercom, Shopify, and more
Accurate and timely updates to your team
📦 Trial Packages:
✅ 1 Day – $5
✅ 3 Days – $10
✅ 5 Days – $15
(Up to 6 hours/day coverage)
🤝 Why Choose Us:
Proven expertise in chat, email & social media support
Fast onboarding — we align with your brand quickly
Transparent communication and flexible scaling
Long-term support available after trial — only if you're satisfied!
Test us first, and if we’re a good fit, we’ll be happy to discuss extended coverage and custom support plans.
Let us earn your trust.
We’re an experienced customer service agency offering Live Chat Support for e-commerce stores, service businesses, and SaaS platforms. This trial gives you a chance to evaluate our capabilities before deciding on a long-term partnership.
💡 What You’ll Get:
Live Chat Support for your customers
Friendly, English-fluent agents trained in customer empathy
Real-time responses, query resolution, and escalation handling
Support across tools like Zendesk, Gorgias, Intercom, Shopify, and more
Accurate and timely updates to your team
📦 Trial Packages:
✅ 1 Day – $5
✅ 3 Days – $10
✅ 5 Days – $15
(Up to 6 hours/day coverage)
🤝 Why Choose Us:
Proven expertise in chat, email & social media support
Fast onboarding — we align with your brand quickly
Transparent communication and flexible scaling
Long-term support available after trial — only if you're satisfied!
Test us first, and if we’re a good fit, we’ll be happy to discuss extended coverage and custom support plans.
Let us earn your trust.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 8 | 24 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
44 reviews
(39)
(2)
(2)
(1)
(0)
This project doesn't have any reviews.
AF
Arvin F.
Jun 15, 2026
U.S. LTL Shipping BOL Processor + Freight Billing Audit Specialist
WG
Willems G.
Apr 22, 2026
SEO / Executive Assistant
Amit is highly proactive and resourceful in his approach. Takes initiative, adapts quickly, and consistently adds value across multiple areas
AS
Alvin S.
Mar 18, 2026
Ecommerce & Logistics Support Specialist
DL
David L.
Sep 4, 2025
Freight Sales Telemarketing & Lead Generation Expert Needed
I’d like to share my positive experience working with Amit, a sales representative from Upwork. Throughout our interactions, Amit was always very professional, responsive, and dependable. He made the entire process smooth and efficient, and his support was instrumental in helping us get set up successfully. It's always a pleasure to work with someone so committed and reliable. Great job, Amit!
OD
Okojie D.
May 27, 2025
Freight Brokerage – Strategic Logistics Support
Amit delivered exceptional results for our logistics startup, From day one, he showed professionalism, clarity, and deep understanding of client acquisition, operational strategy. His communication is prompt, his insights are strategic, and he takes initiative without needing constant direction.
We’re extremely pleased with his work and consider him a valuable contributor to our early-stage success.
We’re extremely pleased with his work and consider him a valuable contributor to our early-stage success.
About Amit
E-commerce Ops & Customer Support Lead | Shopify, Zendesk, Freight
95%
Job Success
Kolkata, India - 1:08 am local time
I am a Top Rated Plus freelancer with a 95 percent job success score and more than 13,800 hours on Upwork. On e-commerce, I handle the full cycle: building stores, creating product catalogues, and producing clean listings at scale. I built a bulk uploader that publishes thousands of accurate listings across Shopify, eBay, Amazon and Walmart, and a dashboard that tracks inventory, order fulfillment and sales in one view. For support, I provide pre sales and post sales help over live chat and email using Zendesk, Gorgias and similar tools, for global customers across the US, Europe, Asia and Australia.
On the operations and logistics side, I have owned supply chain and fulfillment for a consumer brand on Shopify, built UK and EU logistics operations from the ground up, and worked as a sourcing agent managing suppliers, factory vetting and cross border documentation. In US freight brokerage I built workflow automations for daily operations, including posting thousands of loads on DAT and automating carrier and customer communication.
I am proactive, organized and reliable, comfortable watching COGS and margins, and used to working with minimal supervision. My goal is to handle support and operations so dependably that the business runs on autopilot. If you want a high standard partner for e-commerce operations and support, let's connect.
Steps for completing your project
After purchasing the project, send requirements so Amit can start the project.
Delivery time starts when Amit receives requirements from you.
Amit works on your project following the steps below.
Revisions may occur after the delivery date.
After purchasing the project, send requirements we can start the project.
Delivery time starts when we receive requirements from you.
We work on your project following the steps below.
Revisions may occur after the delivery date.