You will get customer service, email, and social media comment and reply support.


Project details
Hey there! You will get a professional customer service agent who has 7+ years of experience and runs their own small business.
I have experience with in-person, online, and over-the-phone communication to provide customers with advice on products, shipping & handling, and grievances. I can resolve customer complaints via email, mail, or social media. I will greet customers warmly as I reach out and verify account information as well as cancel or upgrade accounts. My services also include assisting with the placement of orders, refunds, or exchanges, and taking bookings or orders online via call, email, or chat.
I have experience with in-person, online, and over-the-phone communication to provide customers with advice on products, shipping & handling, and grievances. I can resolve customer complaints via email, mail, or social media. I will greet customers warmly as I reach out and verify account information as well as cancel or upgrade accounts. My services also include assisting with the placement of orders, refunds, or exchanges, and taking bookings or orders online via call, email, or chat.
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Business Services & Consulting, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Lifestyle, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Retail & Wholesale, Transportation & Automotive, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 6 | 10 | 15 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5About Ariel
Virtual Assistant
Montgomery, United States - 1:29 pm local time
I will always do my job as exceptionally as possible and in a timely manner. I can follow instructions very well, and I am up to learning new software or techniques when needed. I have a passion for reading, writing, and designing. For the past 3 years, I have created graphics, managed money, and marketed products for my own small business on Etsy and Instagram.
Websites and What I Can Do For You With Them:
+Microsoft Office- Outlook, Word, PowerPoint, Excel
+Google- Google forms, Docs, Slides, Sheets,
+Instagram- Creating posts, Graphics, Writing bios, and Account set-up
+Facebook- Creating posts, Graphics, Writing bios, and Account set-up
+Canva- Creating marketing graphics, templates, and worksheets for classroom activities and businesses.
+Pinterest- Creating posts, Graphics, Writing bios, and Account set-up
Steps for completing your project
After purchasing the project, send requirements so Ariel can start the project.
Delivery time starts when Ariel receives requirements from you.
Ariel works on your project following the steps below.
Revisions may occur after the delivery date.
Provide login or account information
Let me know if I need to create my own login for the task or if one will be provided for me.
Help me understand your policies
If there is a script or sayings your company prefers to use please let me know. Please provide your business practices and policies including shipping & handling, returns, or exchanges.