You will get Customer Service, Live Chat Support For Any Business
Project details
I have 3 years in Customer Live Chat Support. I've primarily worked in E-Commerce and served various sectors like electronics websites and real estate.
Please find the below service which I can assist you with:
🟢 Handle eCommerce inquiries via Live Chat Support or email.
🟢 Provide adept live chat support.
🟢 Manage email operations.
🟢 Address product queries via email, live chat, Facebook and Instagram
🟢 Respond to order inquiries.
🟢 Efficiently process refunds and cancellations.
🟢Offer content recommendations.
🟢 Resolve conflicts with finesse.
🟢 Manage messages and comments on social media, ensuring a positive online presence.
When you choose me, you're opting for:
✅ Fast Delivery
✅ Rapid Responses: I'm on standby, ready to tackle customer inquiries swiftly and efficiently.
✅ Top-Notch Quality: I don't just meet expectations; I exceed them, delivering work that wows.
✅ Time is of the Essence: Your tasks will be completed promptly, no delays here!
Let's chat. I'm here to ensure you receive nothing short of exceptional service, leaving you and your customers delighted. Ready to take your online store to new heights? Let's make it happen!
Please find the below service which I can assist you with:
🟢 Handle eCommerce inquiries via Live Chat Support or email.
🟢 Provide adept live chat support.
🟢 Manage email operations.
🟢 Address product queries via email, live chat, Facebook and Instagram
🟢 Respond to order inquiries.
🟢 Efficiently process refunds and cancellations.
🟢Offer content recommendations.
🟢 Resolve conflicts with finesse.
🟢 Manage messages and comments on social media, ensuring a positive online presence.
When you choose me, you're opting for:
✅ Fast Delivery
✅ Rapid Responses: I'm on standby, ready to tackle customer inquiries swiftly and efficiently.
✅ Top-Notch Quality: I don't just meet expectations; I exceed them, delivering work that wows.
✅ Time is of the Essence: Your tasks will be completed promptly, no delays here!
Let's chat. I'm here to ensure you receive nothing short of exceptional service, leaving you and your customers delighted. Ready to take your online store to new heights? Let's make it happen!
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$240
|
Advanced
$1,100
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 8 | 50 | 230 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
7 reviews
(7)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
MA
Marya A.
Nov 13, 2023
Lead Generation
Super-quick turnaround. I would definitely work with this freelancer again.
HB
Heer B.
Nov 12, 2023
Day Care Centers Leads Research
Great to work with you. Extremely recommended.
Much Appreciated.
Much Appreciated.
HB
Heer B.
Jul 2, 2023
Job done exactly the same as I wanted. Excellent communication skills and could easily explain everything. Thank you for your amazing job!
I am very happy with the work you have done :) Will hire again for the next assignment.
I am very happy with the work you have done :) Will hire again for the next assignment.
NG
Naomi G.
May 6, 2023
LinkedIn Outreach and Lead Generation Specialist
Muhammad Numan is a pleasure to work with. He is very communicative and pays close attention to detail. I would highly recommend him to anybody who needs work done professionally
CO
Cameron O.
May 1, 2023
Find Names, Emails, Phone Numbers & Addresses for Fractional CFOs, CPAs, Accountants and Bookkeepers
Top notch freelancer. Highly recommended!!
About Muhammad
Top Rated Customer Support Specialist |SaaS & eCommerce Support Expert
Fort Abbas, Pakistan - 7:34 pm local time
They leave because the support experience feels slow, confusing, or uncaring.
I help businesses prevent that.
I’m a Customer Support Specialist with 4+ years of experience helping eCommerce and online businesses deliver professional, fast, and customer-focused support that improves satisfaction, retention, and brand trust.
My focus is not just answering tickets; it’s creating positive customer experiences that make people feel heard, valued, and confident in your brand.
Over the years, I’ve worked with Shopify stores and online businesses handling high-volume customer support through email, live chat, and social media. I understand how important speed, empathy, and clear communication are in building long-term customer loyalty.
🧭 How I Work
✔ Understand the issue before responding
✔ Provide clear and solution-focused communication
✔ Stay calm, professional, and empathetic under pressure
✔ Handle urgent tickets with accuracy and efficiency
✔ Follow through until the customer is fully satisfied
I adapt quickly to different workflows, support systems, and brand voices, making it easy to integrate into existing teams and processes.
🛠️ Tools & Platforms
✔ Shopify
✔ Zendesk
✔ Gorgias
✔ Freshdesk
✔ Help Scout
✔ Intercom
✔ Stripe & PayPal
✔ CRM & Email Support Systems
✔ Slack, Gmail, Outlook, Google Workspace
💡 Areas of Expertise
✔ Email & Live Chat Support
✔ Shopify Order Management
✔ Refunds, Returns & Exchanges
✔ Chargeback & Dispute Handling
✔ Customer Complaint Resolution
✔ Social Media Customer Support
✔ Ticket Management & SLA Handling
✔ Customer Retention & Relationship Building
🎯 My Approach
Great customer support is more than fast replies.
It’s about building trust, protecting your brand reputation, and creating an experience customers remember positively.
My goal is to help businesses:
✔ Improve customer satisfaction
✔ Reduce response delays and support workload
✔ Increase customer loyalty and retention
✔ Deliver a professional and consistent support experience
I’m reliable, detail-oriented, quick to learn, and flexible with different time zones and shifts.
📩 I’m available for long-term customer support roles and would love to become a valuable part of your team.
Best regards,
Muhammad Numan
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
How I you ensure customer satisfaction?
I have trained customer service professionals who are available 24/7 to provide excellent support and ensure customer satisfaction. I also monitor customer feedback to improve our services.