You will get professional customer service, email, chat and call support 24 by 7
Project details
Are you looking for reliable customer service that truly goes above and beyond?
You’ve come to the right place!
I’m a seasoned Customer Support Specialist with 7+ years of experience helping businesses enhance their customer interactions. I currently work with diverse brands and understand the importance of timely, professional, and efficient communication with customers.
✅ My Services Include:
Customer Service (Email, Social Media, and Live Chat)
E-commerce Support
• Order Fulfillment
• Product Listing & Data Entry
• KPI Tracking & Reporting
• Handling Exchanges, Refunds & Chargebacks
• Store Management & Supplier Communication
Shopify Expertise (Complete Store Management)
💡 Why Work With Me?
Proven Expertise in Customer Service & E-commerce
High-Quality, Detail-Oriented Work
Custom Solutions Tailored to Your Business
Reliable & Professional Approach
24/7 Availability to support your customers anytime
🌟 Let’s Elevate Your Customer Experience
I’m here to help you create seamless interactions for your clients while you focus on growing your business.
📩 Contact me today so we can discuss your project needs in detail before getting started.
You’ve come to the right place!
I’m a seasoned Customer Support Specialist with 7+ years of experience helping businesses enhance their customer interactions. I currently work with diverse brands and understand the importance of timely, professional, and efficient communication with customers.
✅ My Services Include:
Customer Service (Email, Social Media, and Live Chat)
E-commerce Support
• Order Fulfillment
• Product Listing & Data Entry
• KPI Tracking & Reporting
• Handling Exchanges, Refunds & Chargebacks
• Store Management & Supplier Communication
Shopify Expertise (Complete Store Management)
💡 Why Work With Me?
Proven Expertise in Customer Service & E-commerce
High-Quality, Detail-Oriented Work
Custom Solutions Tailored to Your Business
Reliable & Professional Approach
24/7 Availability to support your customers anytime
🌟 Let’s Elevate Your Customer Experience
I’m here to help you create seamless interactions for your clients while you focus on growing your business.
📩 Contact me today so we can discuss your project needs in detail before getting started.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$70
|
Standard
$210
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 7 days |
Number of Hours of Work | 10 | 30 | 50 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7Frequently asked questions
16 reviews
(14)
(2)
(0)
(0)
(0)
This project doesn't have any reviews.
CB
Cameron B.
Sep 11, 2025
Call Support for Order Placement – Sportswear (Shirts, Trousers, Shoes & More)
Great work with Muhammad!
JS
Jack S.
Aug 6, 2025
Inbound Call Support Representative - (Full-Time, Monday–Friday)
I was hesitant to outsource our call support, but Muhammad quickly changed my mind. He spoke to our customers like they were his own. One client even emailed us just to compliment the support they received. That never happened before.
JB
JAX B.
May 28, 2025
Virtual Assistant – Quick Task Support
Arham delivered top-notch support—always responsive, organized, and professional throughout.
FC
Feng Lin C.
Apr 24, 2025
Reliable Email Support Specialist Needed for Customer Inquiries & Order Processing
Muhammad Arham delivered exactly what we needed—responsive, reliable, and skilled in managing customer inquiries. His support helped us improve response time and customer satisfaction
CT
Cris T.
Jul 12, 2023
Full-time dedicated Virtual Assistant
Worked proficiently,persistently and skillful.
About Muhammad
24/7 Customer Support & Admin Support | VA, Shopify Expert
100%
Job Success
Rawalpindi, Pakistan - 7:47 pm local time
Virtual Assistance 📋, Customer Support 🤝, Admin Support 🗂️, Shopify & eCommerce 🛍️, CRM & Reporting 📊
I’m Muhammad Arham, a virtual assistant and customer support professional with over 8 years of experience. I specialize in managing email, phone, and chat support, handling Shopify stores, updating CRM systems, and overseeing administrative tasks like calendar management, data entry, and reporting all with precision and 24/7 availability. I help eCommerce, SaaS, and Fintech businesses streamline operations, enhance customer satisfaction, and optimize workflows.
Let’s work together to keep your business running smoothly and your clients happy.
🔹 Tools:
Gorgias, Zendesk, Intercom, LiveChat, Shopify, HubSpot, Freshdesk, Zoho CRM, Jira, Trello, Asana, Slack, Google Workspace, Microsoft Office 365, Monday.com
🔹 Services:
Live chat, email support, phone support, order status, refund handling, CRM updates, calendar management, data entry, document preparation, reporting, lead handling, appointment scheduling, task management
🔹 Industries:
E-Commerce, SaaS, DTC, Health, Fintech, Real Estate, Travel & Hospitality, Education, Nonprofit, Professional Services, Logistics & Delivery
🌟 Why Clients Choose Me:
✔ 8+ Years of Global Customer Support Experience
✔ Available in US Time Zones – Flexible Schedules
✔ High CSAT Scores & Proven Customer Retention
✔ Friendly, Fast & Professional Communication
✔ Detail-Oriented, Tech-Savvy & Self-Motivated
📌 Testimonials & Free Trial
I believe in long-term partnerships built on value.
✅ 7-Day Free Trial Available
✅ Client Testimonials on Request
📞 Let’s Connect!
Let’s schedule a 30-minute call to explore how I can make your customers happier and your operations smoother.
Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Provide me the script and information about the business.
The client will Provide me the script and information about the business.