You will get Customer Service OR Virtual Assistance
Top Rated
Top Rated
Project details
I provide professional Shopify customer support services for ecommerce brands using Zendesk and Gorgias. I help businesses manage customer communication smoothly through email support, live chat support, ticket handling, order tracking, refunds, and exchange management.
With hands-on ecommerce support experience, I understand how important fast response time, clear communication, and customer satisfaction are for growing online stores.
Services included:
• Shopify Customer Support
• Zendesk & Gorgias Support
• Email & Live Chat Support
• Order Tracking & Ticket Management
• Refund & Exchange Handling
• Ecommerce Virtual Assistant Support
• Customer Query Resolution
• Store Backend Assistance
I focus on professional communication, accurate issue handling, and delivering a positive customer experience that helps ecommerce brands retain customers and improve operations.
Whether you need short-term support or ongoing ecommerce customer service assistance, I can help manage your support workflow efficiently and professionally.
With hands-on ecommerce support experience, I understand how important fast response time, clear communication, and customer satisfaction are for growing online stores.
Services included:
• Shopify Customer Support
• Zendesk & Gorgias Support
• Email & Live Chat Support
• Order Tracking & Ticket Management
• Refund & Exchange Handling
• Ecommerce Virtual Assistant Support
• Customer Query Resolution
• Store Backend Assistance
I focus on professional communication, accurate issue handling, and delivering a positive customer experience that helps ecommerce brands retain customers and improve operations.
Whether you need short-term support or ongoing ecommerce customer service assistance, I can help manage your support workflow efficiently and professionally.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 5 days |
Number of Hours of Work | 2 | 5 | 9 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Social Media Replies
(+ 1 Day)
+$20
Live Chat Support
(+ 1 Day)
+$25Frequently asked questions
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About Anshul
Zendesk & Shopify Support Expert | Customer Focused
100%
Job Success
Vaishali, India - 8:03 pm local time
I solve this. I bring corporate retail operations experience from Zudio, Westside, and StarQuik (TATA Group) to manage your customer operations professionally.
What I handle:
Customer support and inquiry management
Order processing and fulfillment coordination
Shopify store operations and product listing
Ticket handling and escalation management
Email communication and follow-ups
Process optimization
My background in high-volume retail means I understand quality standards, efficiency, and why customer satisfaction matters. I'm not just answering tickets or listing products- I'm managing operations.
If you need someone experienced to take customer operations or store setup off your plate, let's talk.
Steps for completing your project
After purchasing the project, send requirements so Anshul can start the project.
Delivery time starts when Anshul receives requirements from you.
Anshul works on your project following the steps below.
Revisions may occur after the delivery date.
Support Setup & Access
Review Shopify store details, Zendesk/Gorgias access, FAQs, and support workflow before starting.
Customer Support Management
Handle customer emails, live chat, order tracking, refunds, and support tickets professionally.