You will get Customer Service Representative – Email and Live Chat Support (Arabic/Eng)


Project details
Looking for someone to handle your customer support while you focus on growing your business?
I provide reliable and professional customer service via email and live chat, in both Arabic and English. I can manage inquiries, resolve issues, and keep your customers happy with timely and clear communication.
What I offer:
• Answering emails or chat messages (Zendesk, Gmail, WhatsApp, etc.)
• Friendly and accurate communication in Arabic and English
• Handling complaints and FAQs
• Summary reports for recurring issues (if needed)
• 100% professional, polite, and on-time support
Tools: Gmail, Zendesk, Freshdesk, WhatsApp Web
Languages: Arabic (Native), English (Fluent)
Let’s give your customers the best experience!
I provide reliable and professional customer service via email and live chat, in both Arabic and English. I can manage inquiries, resolve issues, and keep your customers happy with timely and clear communication.
What I offer:
• Answering emails or chat messages (Zendesk, Gmail, WhatsApp, etc.)
• Friendly and accurate communication in Arabic and English
• Handling complaints and FAQs
• Summary reports for recurring issues (if needed)
• 100% professional, polite, and on-time support
Tools: Gmail, Zendesk, Freshdesk, WhatsApp Web
Languages: Arabic (Native), English (Fluent)
Let’s give your customers the best experience!
Purpose
BusinessIndustry
Data Analytics, Environmental, Government & Public Sector, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 4 | 5 | 8 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $15
Additional Hour of Work
+$3
Scriptwriting
+$5
Summary Report
+$5
Social Media Replies
+$10
Email Support
+$10
Live Chat Support
+$15About Moayad
Virtual Assistant, Data Entry Specialist, Customer Support (Arabic/En)
Dubai, United Arab Emirates - 4:36 pm local time
I’ve supported teams in administrative tasks, public relations, and accounting. I’m also skilled in Microsoft Office, Google Docs, Canva, and internet research. My goal is to help clients stay organized, productive, and ahead of schedule.
Let’s work together to grow your business!
Steps for completing your project
After purchasing the project, send requirements so Moayad can start the project.
Delivery time starts when Moayad receives requirements from you.
Moayad works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Support Guidelines
I will review your product/service and customer support guidelines to understand how to respond properly.
Handle Inquiries
I will respond to customer messages via email or chat in a professional tone, using clear, friendly communication.