You will get Customer Service Representative | Email, Chat & Customer Support
Project details
Provide professional and reliable customer service support to help your business deliver an exceptional customer experience. I will manage customer inquiries through email and live chat, resolve issues efficiently, process orders, handle refunds and returns, and maintain accurate CRM records. My goal is to improve customer satisfaction, strengthen customer relationships, and ensure smooth day-to-day support operations.
Whether you run a Shopify store, e-commerce business, SaaS company, or online service, I can provide responsive, customer-focused support that reflects your brand's values and helps retain loyal customers.
Services Include:
Email Support
Live Chat Support
Customer Inquiry Management
Order Tracking and Updates
Refund and Return Processing
Complaint Resolution
Shopify Customer Support
CRM and Helpdesk Management
Customer Follow-ups
Administrative Support
Ideal For:
E-commerce Stores
Shopify Businesses
Startups
Small Businesses
SaaS Companies
Online Service Providers
I am committed to delivering professional, empathetic, and solution-oriented customer service that helps your business grow and keeps your customers satisfied.
Whether you run a Shopify store, e-commerce business, SaaS company, or online service, I can provide responsive, customer-focused support that reflects your brand's values and helps retain loyal customers.
Services Include:
Email Support
Live Chat Support
Customer Inquiry Management
Order Tracking and Updates
Refund and Return Processing
Complaint Resolution
Shopify Customer Support
CRM and Helpdesk Management
Customer Follow-ups
Administrative Support
Ideal For:
E-commerce Stores
Shopify Businesses
Startups
Small Businesses
SaaS Companies
Online Service Providers
I am committed to delivering professional, empathetic, and solution-oriented customer service that helps your business grow and keeps your customers satisfied.
Purpose
BusinessIndustry
Ecommerce, Fashion & Apparel, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$146.25
|
Advanced
$288
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 10 | 25 | 40 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
Additional Hour of Work
+$10
Scriptwriting
(+ 1 Day)
+$20
Summary Report
(+ 1 Day)
+$25
Social Media Replies
(+ 1 Day)
+$25
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FA
Faith Cherryll A.
Jun 19, 2026
Customer Support - Sales - Rep
We are thankful for Eunilla's time and dedication to the project, and we continue to wish her the best in future endeavors.
About Eunilla
Customer Service
Tagum City, Philippines - 2:01 am local time
I’m your rockstar—all—arounder Virtual Assistant and your Customer Service Representative with meaningful experience in handling customer services including to inquiries, technical concerns, email support, chat support, and inbound and outbound sales representative.
As an effective and efficient Virtual Assistant, I help business owners run company smoothly without needing to micro manage while I also provide excellent customer experiences by responding professionally, solving issues effectively and efficiently while keeping operations organized.
Yes! You got the right Virtual Assistant and a reliable Customer Support Representative here!
I’m skilled in:
• Customer Support ⭐️⭐️⭐️⭐️⭐️
• Chat and Email Support⭐️⭐️⭐️⭐️⭐️
• Technical Support⭐️⭐️⭐️⭐️⭐️
• Executive Assistance⭐️⭐️⭐️⭐️⭐️
• Inbound and Outbound Calls⭐️⭐️⭐️⭐️⭐️
• Sales Support/Lead⭐️⭐️⭐️⭐️⭐️
• Social Media Management⭐️⭐️⭐️⭐️
• CRM Management⭐️⭐️⭐️⭐️⭐️
• Administrative Support⭐️⭐️⭐️⭐️⭐️
• Time Management⭐️⭐️⭐️⭐️⭐️
• Communication Skills, English Proficient ⭐️⭐️⭐️⭐️⭐️
• Shopify Admin⭐️⭐️⭐️⭐️⭐️
• Customer Service⭐️⭐️⭐️⭐️⭐️
• Email & Live Chat Support⭐️⭐️⭐️⭐️⭐️
• Order Management⭐️⭐️⭐️⭐️⭐️
• Refund & Return Processing⭐️⭐️⭐️⭐️⭐️
• Problem Solving⭐️⭐️⭐️⭐️⭐️
• Communication Skills⭐️⭐️⭐️⭐️⭐️
• CRM Tools (e.g., Zendesk, Gorgias, Freshdesk)⭐️⭐️⭐️⭐️⭐️
• Conflict Resolution
• Empathy building Rapport ⭐️⭐️⭐️⭐️⭐️
✅Motivated and reliable Customer Service and Sales Professional with 5 years experience handling inbound and outbound calls, customer inquiries, email support, appointment scheduling and administrative tasks.
✅Skilled in building strong customer relationships, resolving concerns efficiently, and providing excellent customer experiences.
✅Experienced in fast-paced environments with strong communication skills, attention to detail, and a sales-driven mindset.
✅Ready to help businesses grow through quality customer support and professional virtual assistance. I am reliable, hardworking, and ready to support your team remotely.
‼️What I Bring to the Table:
• Customer Service Representative | Email & Chat Support E A decade of delivering friendly, solution-driven support that builds loyalty and trust.
• Virtual Assistant | Admin & Customer Support • Virtual Assistant with experience in admin support, customer service, appointment setting, email and chat support, and sales. Skilled in communication, organization, customer handling, and remote support in fast-paced environments.
•Sales Representative | Customer Retention Specialist Sales Representative and Customer Retention Specialist with strong communication skills, sales experience, and a proven ability to build customer relationships and increase client satisfaction.
•Customer Support Specialist | Inbound & Outbound Calls Customer Support Specialist experienced in inbound and outbound calls, customer service, and resolving customer concerns professionally.
•Appointment Setter | Sales & Lead Generation
• Reliable in scheduling meetings, coordinating tasks, and streamlining workloads for smoother operations.
• Data Entry & Documentation E Fast, precise, and detail-oriented with a commitment to error-free work.
•Email & Chat Support VA | Customer Service Expert with experience in customer service, communication, and handling customer inquiries efficiently.
‼️My Edge would be:
✅I am a multi-tasker, quick learner, and hardworking professional who adapts easily to challenges. An active listener with strong empathy, I know how to turn problems into solutions and interactions into lasting relationships.
✅I'm here to make your business run smarter, faster, and smoother - while keeping your clients happy and loyal.
Let’s connect!
Steps for completing your project
After purchasing the project, send requirements so Eunilla can start the project.
Delivery time starts when Eunilla receives requirements from you.
Eunilla works on your project following the steps below.
Revisions may occur after the delivery date.
Follow Up and Feedbacks
Client will provide feedback with the work I have rendered