You will get Customer Service Representative/Ticketing/Hubspot/Customer Support
Project details
Do you need a Customer Service Reps to Tame your Irate Customers?
HERE I AM!
I am a Customer Service Representative with over four years of working experience, skilled in the use of CRM tools like Hubspot, Zendesk, Helpdesk, Freshdesk, and other CRM tools. I have a passion for delivering services to clients and understanding Customer needs which has helped my skills in Customer Retention, Loyalty, and Satisfaction.
I offer support like phone support, email communication, and live chat support. My problem-Solving abilities make me highly adaptable, a multitasker, and a team player.
Through my expertise as a Customer Service Representative, I will tame the Irate Customers in your Organization.
I am Proficient in these Skills
Conflict Management
Customer Satisfaction
Telephone Etiquette
Ticketing
Email Etiquette
Problem Identification
Customer Retention
Complaint Resolution
Knowledge Base Management
Social Media Support
Adaptability
Complaint Handling
Feedback Analysis
Customer Engagement
Customer Loyalty
Time-sensitive Responses
Analytical Thinking
Emotional Intelligence
First Call Resolution
Quality Assurance
Service Recovery
Multitasking
Conflict Resolution Techniques
HERE I AM!
I am a Customer Service Representative with over four years of working experience, skilled in the use of CRM tools like Hubspot, Zendesk, Helpdesk, Freshdesk, and other CRM tools. I have a passion for delivering services to clients and understanding Customer needs which has helped my skills in Customer Retention, Loyalty, and Satisfaction.
I offer support like phone support, email communication, and live chat support. My problem-Solving abilities make me highly adaptable, a multitasker, and a team player.
Through my expertise as a Customer Service Representative, I will tame the Irate Customers in your Organization.
I am Proficient in these Skills
Conflict Management
Customer Satisfaction
Telephone Etiquette
Ticketing
Email Etiquette
Problem Identification
Customer Retention
Complaint Resolution
Knowledge Base Management
Social Media Support
Adaptability
Complaint Handling
Feedback Analysis
Customer Engagement
Customer Loyalty
Time-sensitive Responses
Analytical Thinking
Emotional Intelligence
First Call Resolution
Quality Assurance
Service Recovery
Multitasking
Conflict Resolution Techniques
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Cybersecurity, Education, Engineering, Environmental, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Legal, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$12
|
Standard
$75
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 5 days |
Number of Hours of Work | 2 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7About Andrew-Paul Chidimma
Virtual Assistant
Owerri, Nigeria - 4:40 pm local time
I have mastered the skills of professionalism and confidentiality which has helped me build trust with clients over the years. I prioritize open communication, meet deadlines consistently, proficient and protactive when it comes to completion of tasks.
Why Choose Me?
I have quality skills needed by a professional Virtual Assistant to offer Administrative Support and Technical Support remotely and they encompass,
✔ Tech Savvy
✔Detail-Oriented
✔Adaptability
✔Remote Support
✔Problem-Solving
✔Multitasking
✔Reliable Time Management
✔Excellent Communication
✔Professionalism and Confidentiality
✔Time Management
✔Data Entry
✔Email Management
✔Travel Arrangements
✔Task Prioritization
✔Customer Satisfaction
✔Calender Management
✔Deadline Automation
✔Appointment Scheduling
✔CRM Software
✔Proactive
✔HubSport
✔Zendesk
✔Goal-Oriented
✔Document Editing
✔Administrative Support
✔Technical Support
✔File Organization
✔Team Player
✔Trustworthy
✔Microsoft Excel
Steps for completing your project
After purchasing the project, send requirements so Andrew-Paul Chidimma can start the project.
Delivery time starts when Andrew-Paul Chidimma receives requirements from you.
Andrew-Paul Chidimma works on your project following the steps below.
Revisions may occur after the delivery date.
Progress Stage
I complete the project following the steps that I add here. Check off steps in the project workroom to keep my client up-to-date on the progress.