You will get Customer Service Specialist Email Support Virtual Assistant, Airbnb Support
Project details
Hi! I’m a dedicated Customer Service Specialist. I have experience handling customer support, escalations, appointment setting, and administrative tasks across different industries, including e-commerce, finance, hospitality, and customer care. I previously worked with eBay, handling appeals and dispute cases, and with American Express, handling escalated customer concerns. In addition, I have experience working in hospitality support similar to Airbnb/Kindred, assisting guests and hosts with bookings, cleaning coordination, scheduling, and trip concerns. I also worked on Sunday, assisting customers with fertilizer recommendations and lawn care guidance.
I can assist with:
• Email and chat support
• Customer inquiries and escalations
• Appointment setting
• Shopify and e-commerce support
• Hospitality and guest support
I am familiar with tools such as Asana, Front, Shopify, Slack, and Gladly. I’m a fast learner, detail-oriented, and always committed to providing excellent customer experiences.
If you are looking for someone dependable, professional, and easy to work with, I would love to support your business and customers.
Let’s work together!
I can assist with:
• Email and chat support
• Customer inquiries and escalations
• Appointment setting
• Shopify and e-commerce support
• Hospitality and guest support
I am familiar with tools such as Asana, Front, Shopify, Slack, and Gladly. I’m a fast learner, detail-oriented, and always committed to providing excellent customer experiences.
If you are looking for someone dependable, professional, and easy to work with, I would love to support your business and customers.
Let’s work together!
Purpose
PersonalIndustry
Agriculture, Ecommerce, Financial Services, Retail & Wholesale, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$6
|
Standard
$8
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3Frequently asked questions
About Mems
Customer Service
Cebu City, Philippines - 7:09 pm local time
Steps for completing your project
After purchasing the project, send requirements so Mems can start the project.
Delivery time starts when Mems receives requirements from you.
Mems works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client Requirements
Review the client’s business needs, support process, and project goals.
Set Up Tools and Access
Set up communication channels, tools, accounts, and workflows needed for the project.