You will get Customer Service & Virtual Assistant
Rising Talent
Rising Talent
Project details
Need help keeping your business organized, managing data, or supporting your customers?
I’m here to make things easier. 🤩
I provide reliable and efficient support to help your daily operations run smoothly and ensure your customers are well taken care of. I focus on clear communication, attention to detail, and delivering quality work on time.
Services I offer:
▶︎Live Chat Support
▶︎Email Support
▶︎Inventory Management
▶︎Ticket Handling
▶︎Dispute Resolution
▶︎Returns & Refunds
▶︎Data Entry
I’m open to discussing your needs and adapting tasks to fit your workflow.
Choose the package that suits your requirements and let’s get started. 👍
I’m here to make things easier. 🤩
I provide reliable and efficient support to help your daily operations run smoothly and ensure your customers are well taken care of. I focus on clear communication, attention to detail, and delivering quality work on time.
Services I offer:
▶︎Live Chat Support
▶︎Email Support
▶︎Inventory Management
▶︎Ticket Handling
▶︎Dispute Resolution
▶︎Returns & Refunds
▶︎Data Entry
I’m open to discussing your needs and adapting tasks to fit your workflow.
Choose the package that suits your requirements and let’s get started. 👍
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Hours of Work | 5 | 15 | 25 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
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NE
Nick E.
Jun 6, 2026
CX
About Alexandre
Multilingual Customer Support & Sales Success Specialist| VA Support
Timoteo, Brazil - 5:07 am local time
If you’re looking for a Customer Support Assistant who genuinely cares about customers, takes the time to understand their needs, and finds the best solutions, while staying organised, efficient, creative, and learning your product inside out ---> you’ve found the right person
Profile Highlights 📋
-Over 7 years of experience in Customer Service
-Multilingual: Native Portuguese, fluent English (7 years living in Ireland), and good Spanish comprehension
-Experience training and supporting new team members
-Worked in controlled environments, managing tight deadlines and supporting document audits and KPI monitoring
Skills 🤹🏾
-Customer-focused approach
-Problem resolution specialist
-Email and virtual support
-Scheduling and organising meetings
-Complaint resolution
-Proficiency in Excel and Cloud docs
-Expertise in Quality Control
Why choose me? 🙌🏾🙌🏾
--> I bring strong value from working in multicultural and diverse environments, which has given me a broad and practical view of customer support and problem-solving. I combine technical knowledge with emotional intelligence to support customers effectively and contribute positively to the team.
Achievements 🏆
-Raised loyalty programme participation from 66% to 75%.
-Increased Items Per Basket from 2.76 to 3.56.
-Delivered 96% accuracy in the annual internal stock audit.
Available at any timezone and can start immediately.
Steps for completing your project
After purchasing the project, send requirements so Alexandre can start the project.
Delivery time starts when Alexandre receives requirements from you.
Alexandre works on your project following the steps below.
Revisions may occur after the delivery date.
Contact me